Hi all, So myself and my Mum got one of the range extenders. We plugged it in, downloaded the app, created user accounts for it and connected our NBN modem to it. It's working fine but the problem is that only one of us can be connected at a time, for example, if I log into the app and click onto the extender in the devices section to connect to it on my IPhone then if my mum goes on her phone to connect as well, a pop up will come up on the screen saying log in failed and she'll just keep getting kicked off until I log off on my phone.

It says in the booklet that up to 6 devices can be connected to the extender so I don't understand why this is happening