It says serial number not found

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It says serial number not found

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It says serial number not found
It says serial number not found
2020-10-26 06:19:28 - last edited 2020-10-26 07:53:12
Model: TL-WR845N  
Hardware Version:
Firmware Version:

When I tried to register the product it said 

Serial number cannot be found, please try again or 

Contact support?

 

I bought this router from amazon in India. When I read more about it, it said that I had to make sure that the product was from US. How do I make sure it is from US or not? The seller name was Appario ltd on amazon

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Re:It says serial number not found-Solution
2020-10-26 07:52:58 - last edited 2020-10-26 07:53:12

@Vedant09 

 

Hello, thanks for asking.

 

As far as I know, there is no need to register the warranty portal if you are from India, you can just contact the local tech support to confirm the warranty if your TP-Link device is faulty. It is suggested to keep the purchase invoice/receipt in case they need to confirm that:
https://www.tp-link.com/support/replacement-warranty/

 

BTW, is there anywhere that you noticed informing you to register for the warranty? We may confirm that if you can show us more info, thanks.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:It says serial number not found-Solution
2020-10-26 07:52:58 - last edited 2020-10-26 07:53:12

@Vedant09 

 

Hello, thanks for asking.

 

As far as I know, there is no need to register the warranty portal if you are from India, you can just contact the local tech support to confirm the warranty if your TP-Link device is faulty. It is suggested to keep the purchase invoice/receipt in case they need to confirm that:
https://www.tp-link.com/support/replacement-warranty/

 

BTW, is there anywhere that you noticed informing you to register for the warranty? We may confirm that if you can show us more info, thanks.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:It says serial number not found
2020-10-26 09:27:51

@Kevin_Z Ohkk Thank you very much.. I just thought that it was necessary to register the product after buying so I googled it right away.. Never mind and thank you very much once again

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Re:It says serial number not found
2020-10-26 09:50:34

@Vedant09 

 

I see, please keep your purchase receipt then in case you will need that for the future warranty.

 

Have a nice day~

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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