RE450 intermittently keeps dropping 5GHz
Hello,
I am truly perplexed with this issue. My RE450 Extender consistently keeps dropping the 5GHz connection. The 2.4 GHz connection is fine but because of the drop in speed is not suitable for my video conferencing. I also purchased two of these units and both behave exactly the same way.
I live in Canada and am have Bell Fibe (500 MB download). I have the Bell Home Hub 3000 router which broadcasts both 2.4 GHz and 5 GHz frequencies. The SSID's for both frequencies are different so I can identify the 2.4 GHz connection from the 5 GHz connection.
I have researched this issue and tried many different solutions but nothing seems to work. Here is what I have done:
1) Tried upgrading the firmware. The firmware is the same version as what the device came with but I did it anyway. It did not resolve the problem;
2) The Extender has a different SSID than the router. The Extender has "Ext" after it. So I have in total 4 SSID's:
- Router 2.4GHz SSID
- Router 5 5GHz SSID
- Extender 2.4GHz EXT SSID
- Extender 5GHz EXST SSID
The issue still persists.
I changed the router channels from "Auto" and selected Channel 1 for 2.4GHz and 36 for 5.0GHz.
The issue still persists.
Has there been a solution for this problem?
Any support would be greatly appreciated since I am working from home and on video conferences daily.