Panasonic smart tv wont connect.

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Panasonic smart tv wont connect.

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Panasonic smart tv wont connect.
Panasonic smart tv wont connect.
2020-10-30 22:16:43 - last edited 2020-11-05 10:17:40

I have a Panasonic smart tv.I dont beleive its android.My new.deco m5 won't connect with the tv.When i check in the menu it says I need to put in the USB for internet connection.Is my tv to old for deco to work?Can't get the USB any more so is why I'm trying deco.

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Re:Panasonic smart tv wont connect.-Solution
2020-11-05 10:17:26 - last edited 2020-11-05 10:17:40

@Jason71 

 

Hello, thanks for asking.

 

May I know how was this Panasonic smart TV working with the old router before, was it connected to the router via a USB cable? If that is the case, I'm afraid you cannot use it with the Deco M5, as there is no USB port on the Deco.

 

It is suggested to confirm with the TV support if it can connect to the wireless network or can connect to the router with Ethernet cable.

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Re:Panasonic smart tv wont connect.-Solution
2020-11-05 10:17:26 - last edited 2020-11-05 10:17:40

@Jason71 

 

Hello, thanks for asking.

 

May I know how was this Panasonic smart TV working with the old router before, was it connected to the router via a USB cable? If that is the case, I'm afraid you cannot use it with the Deco M5, as there is no USB port on the Deco.

 

It is suggested to confirm with the TV support if it can connect to the wireless network or can connect to the router with Ethernet cable.

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