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Internet disconnections with PA8010P-KIT V1

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Internet disconnections with PA8010P-KIT V1

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Tempesta

2020-11-21 11:06:35 - last edited 2020-11-27 08:54:32

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Registered: 2020-11-21

Internet disconnections with PA8010P-KIT V1

2020-11-21 11:06:35 - last edited 2020-11-27 08:54:32

Model: TL-PA8010P KIT

Hardware Version: V1

Firmware Version:

Hello, I have a problem with the PA8010P kit V1 model. When I plug it in, it knocks my router down with constant disconnections. The LEDs on the router (phone and internet) turn red and then turn green again. It happens often. The powerlines are connected to the wall. Is there a solution? I also tried this firmware but it doesn't seem to fix (2.4.0-TL-PA8010P (EU) V1-170330-BETA). thanks

1 Accepted Solution

TP-Link

2020-11-27 08:53:57 - last edited 2020-11-27 08:54:32

Posts: 6831

Helpful: 2996

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Registered: 2018-07-23

Re:Internet disconnections with PA8010P-KIT V1-Solution

2020-11-27 08:53:57 - last edited 2020-11-27 08:54:32

@Tempesta

Hi, sorry for the delay.

Could you please help me check the following information:

What is the model number or your home router?
Could you please enable the VDSL mode to have a look: https://www.tp-link.com/support/faq/2027/?
If possible, please plug the adapter far away from the household appliances to reduce the power-line interference;
And please also turn off the power save mode for a test: https://www.tp-link.com/support/faq/2018/

Thank you very much!

Deco Monthly Recap- Check What's Currently Going on With Deco KidShield Test Recruitment, Share Your Ideas With us! Wi-Fi Schedule Ideas Wanted!

Recommended Solution

2 Reply

TP-Link

2020-11-27 08:53:57 - last edited 2020-11-27 08:54:32

Posts: 6831

Helpful: 2996

Solutions: 536

Stories: 28

Registered: 2018-07-23

Re:Internet disconnections with PA8010P-KIT V1-Solution

2020-11-27 08:53:57 - last edited 2020-11-27 08:54:32

@Tempesta

Hi, sorry for the delay.

Could you please help me check the following information:

What is the model number or your home router?
Could you please enable the VDSL mode to have a look: https://www.tp-link.com/support/faq/2027/?
If possible, please plug the adapter far away from the household appliances to reduce the power-line interference;
And please also turn off the power save mode for a test: https://www.tp-link.com/support/faq/2018/

Thank you very much!

Deco Monthly Recap- Check What's Currently Going on With Deco KidShield Test Recruitment, Share Your Ideas With us! Wi-Fi Schedule Ideas Wanted!

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Internet disconnections with PA8010P-KIT V1

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