firmware problem after update
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
after update this version the internet speed will drop pls check this problem, my internet package is 300mpbs after update the speed drop to 90++mpbs so now I down grade bac the old version , the speed is normal back .
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
@TP-Link WHEN HV NEW FIRMWARE UPDATE?
- Copy Link
- Report Inappropriate Content
Hi,
We are very interested in your case.
Could you please help me check the following details:
1. How are the Deco X20 connected to each other, like ISP—cable modem---Deco X20(router mode or access point mode?)----switch----4 other Deco X20s?
2. What is the model number of your ISP cable modem?
Later we would like to forward your case to our senior engineers for further assistance.
Thank you very much.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hi, Deco X20 does not have modem mode, only the router or access point.
So I guess it is on router mode?
And now, after you downgrade the firmware, the speed is back to normal?
Thanks!
And if anyone had the same case, please feel free to update here with more details.
Thank you very much.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hi, thank you very much for your kind reply.
I am afraid so and we have also reported this feedback to the senior engineers for further evaluation.
But I was a little curious that there is 1*Deco X60 and 1* Deco X20 under your profile, are they under the same Mesh network?
Which one is the main Deco, Deco X60, or X20?
Are they connected via Ethernet cable or wirelessly?
Thanks a lot.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@TP-Link WHEN HV NEW FIRMWARE UPDATE?
- Copy Link
- Report Inappropriate Content
I'm facing the same issue.
I'm using 3 pcs Deco X20 V1.0, and after power on or reset DL speed is close to 100 mbps (optimal), but after a few minutes, it drops to less than 10 mbps. Following this thread, I flashed the previous FW version (Deco X20(EU)_V1_200709) and it seems to work OK now.
The main Deco X20 is connected to Arris DOCSIS modem TG1652S
(https://arris.secure.force.com/consumers/ConsumerProductDetail?p=a0ha000000P0tYCAAZ&c=Touchstone%20Gateways)
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Information
Helpful: 1
Views: 2070
Replies: 10
Voters 1
