Re305 not connecting

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Re305 not connecting

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Re305 not connecting
Re305 not connecting
2020-12-16 18:56:37
Model: RE305  
Hardware Version: V3
Firmware Version:

The Re305 set up is done and all signal lights are solid blue. But when trying to connect ext via mobile or tab the WiFi doesn't connect. It's a new device, not sure what's the problem any idea/help. Is this a device problem? Do I have to return the same.

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Re:Re305 not connecting
2020-12-17 02:48:51

@Kaq 

Good day.

Could you please help me check the following information:

1. would there be any error message when these devices failed to connect?

--if it said connected but no internet, please try to update the firmware on the following link to have a look:

https://static.tp-link.com/2020/202006/20200622/re305v3_eu-up-ver1-1-2-P1[20200416-rel57708].zip

How to update the beta firmware: https://www.tp-link.com/support/faq/1406/

2. By the way, what is the model number of the home router?

Thank you very much.

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