M9 Plus will not connect to Xfinity XBT7 Gateway in Bridge Mode

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M9 Plus will not connect to Xfinity XBT7 Gateway in Bridge Mode

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
M9 Plus will not connect to Xfinity XBT7 Gateway in Bridge Mode
M9 Plus will not connect to Xfinity XBT7 Gateway in Bridge Mode
2021-01-09 20:09:43 - last edited 2021-01-15 02:27:48

Have done a lot of searching on this and cannot find a fix after rebooting everything multiple times.  I put the XBT7 in Bridge mode and connected my Main Deco to the XBT7 via Cat5 to XBT7 port 1.  The Deco stays red and will not connect.

 

From what I have read I am supposed to be able to connect just fine to the XFI Gateway in bridge mode?  If I disable bridge mode on the XFI gateway and just turn off the WiFi the Deco connects just fine.  I am confused why Bridge mode will not work.

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#1
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1 Accepted Solution
Re:M9 Plus will not connect to Xfinity XBT7 Gateway in Bridge Mode-Solution
2021-01-13 17:56:18 - last edited 2021-01-15 02:27:48

I was able to clone the MAC address into the Deco which allowed it to finally connect.  By doing so my internet speed is awful dropping to 20 Mbps.

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#6
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Re:M9 Plus will not connect to Xfinity XBT7 Gateway in Bridge Mode
2021-01-12 16:01:44

Anyone had the same issue and fixed it?

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#2
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Re:M9 Plus will not connect to Xfinity XBT7 Gateway in Bridge Mode
2021-01-13 09:45:15

@Dh716 

Hi,

What is the required internet connection type of your internet service provider since from the detailed you have provided, it is not dynamic IP, more like PPPoE with username and password;

And when the Xfinity XBT7 Gateway in Bridge Mode, if you connect a computer to the modem, are you able to get internet service?

 

Thanks a lot and wait for your reply.

 

 

 

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#4
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Re:M9 Plus will not connect to Xfinity XBT7 Gateway in Bridge Mode
2021-01-13 13:19:36

@TP-Link It is user name/password to connect.

 

When in bridge mode the cable modem connected to the PC does provide internet access to the PC just fine.

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#5
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Re:M9 Plus will not connect to Xfinity XBT7 Gateway in Bridge Mode-Solution
2021-01-13 17:56:18 - last edited 2021-01-15 02:27:48

I was able to clone the MAC address into the Deco which allowed it to finally connect.  By doing so my internet speed is awful dropping to 20 Mbps.

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#6
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Re:M9 Plus will not connect to Xfinity XBT7 Gateway in Bridge Mode
2021-01-14 02:30:59

Issue resolved.

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