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Do Deco's rely on some TP_Link cloud service?

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Do Deco's rely on some TP_Link cloud service?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Do Deco's rely on some TP_Link cloud service?
Do Deco's rely on some TP_Link cloud service?
2021-01-14 10:24:19
Model: Deco M4  
Hardware Version:
Firmware Version:

Sometimes my App gives an error that it cannot find my Deco's because of a problem reaching the cloud service....

 

I was wondering if these deco's are using an external cloud service from tp-link?

For what functions?

 

thanks!

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Re:Do Deco's rely on some TP_Link cloud service?
2021-01-15 03:19:50

@techy 

Hi,

Thanks for your patience.

It did not use the external cloud service.

And did you log into the APP via Deco’ Wi-Fi, or 3/4G network?

Is the Deco still solid green?

Would log-out of the APP and sign-in again help or not?

By the way, how about the frequency of this issue?

 

Thank you very much and wait for your reply.

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