Deco M4 crashing, poor performance

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Deco M4 crashing, poor performance

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Deco M4 crashing, poor performance
Deco M4 crashing, poor performance
2021-02-07 20:18:24
Model: Deco M4  
Hardware Version: V2
Firmware Version: 1.4.3 Build 20200918 Rel. 74289

Hello, I have bought deco M4 2 pack M4 recently. But when I downloading something or watching movies etc. connection is unstable. Sometimes the second deco M4 which is not a main deco reboot itself. When I open deco website I can see that CPU load is mostly 100%.  

When I had my old router there was not a Request timed out messages in ping.  Btw when I pinged this I was next to deco M4 unit and connected to 5 GHz network. 

 

Pinging 1.1.1.1 with 32 bytes of data:
Reply from 1.1.1.1: bytes=32 time=51ms TTL=57
Reply from 1.1.1.1: bytes=32 time=90ms TTL=57
Request timed out.
Reply from 1.1.1.1: bytes=32 time=31ms TTL=57
Reply from 1.1.1.1: bytes=32 time=30ms TTL=57
Reply from 1.1.1.1: bytes=32 time=32ms TTL=57
Reply from 1.1.1.1: bytes=32 time=39ms TTL=57
Reply from 1.1.1.1: bytes=32 time=31ms TTL=57
Reply from 1.1.1.1: bytes=32 time=118ms TTL=57
Reply from 1.1.1.1: bytes=32 time=28ms TTL=57
Reply from 1.1.1.1: bytes=32 time=27ms TTL=57
Reply from 1.1.1.1: bytes=32 time=3475ms TTL=57
Reply from 1.1.1.1: bytes=32 time=44ms TTL=57
Reply from 1.1.1.1: bytes=32 time=62ms TTL=57
Reply from 1.1.1.1: bytes=32 time=31ms TTL=57
Request timed out.
Reply from 1.1.1.1: bytes=32 time=52ms TTL=57
Reply from 1.1.1.1: bytes=32 time=30ms TTL=57
Reply from 1.1.1.1: bytes=32 time=29ms TTL=57
Reply from 1.1.1.1: bytes=32 time=43ms TTL=57
Reply from 1.1.1.1: bytes=32 time=27ms TTL=57
Reply from 1.1.1.1: bytes=32 time=27ms TTL=57
Reply from 1.1.1.1: bytes=32 time=53ms TTL=57
Request timed out.
Reply from 1.1.1.1: bytes=32 time=29ms TTL=57
Reply from 1.1.1.1: bytes=32 time=31ms TTL=57

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Re:Deco M4 crashing, poor performance
2021-05-12 06:55:55

@emmm 

Hi,

Was this issue still here?

If yes, could you please help me check the following information:

Did Deco M4 work on the wireless router mode or access point mode?

Were Deco units connected via Ethernet cable or Wi-Fi?

How much internet bandwidth that you have subscribed from the ISP?

Thank you very much.

 

 

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