Home Network Community > All Threads > WD My Cloud Deco E3
< All Threads

WD My Cloud Deco E3

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

WD My Cloud Deco E3

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
WD My Cloud Deco E3
WD My Cloud Deco E3
2021-04-12 18:04:32
Model: Deco E3  
Hardware Version:
Firmware Version:

Hi,

Has anyone had any issues in connecting a WD My Cloud NAS Box to their Deco E3? I am connecting to port 2 on the main deco and it isn't seemingly getting an IP, so don't know how to fix this? Checked the port and cable, all connects fine on my laptop. The NAS box gets a link, but seems to just be untraceable, no sign of the MAC address on the list of connected devices. It is very confuddling!

  0      
 
  0      
 
#1
Options
2 Reply
Re:WD My Cloud Deco E3
2021-04-13 03:00:00

@ChrisC84 

Hi, 

Could you please provide us a picture of your network topology?

As for the WD my cloud NAS, could they get internet service from the deco, but not able to be reached by other LAN devices, or no internet as well as not reachable?

But the laptop works great without any issue on the same Ethernet port, right?

 

Thank you very much.

 

Deco Monthly Recap- Check What's Currently Going on With Deco KidShield Test Recruitment, Share Your Ideas With us! Wi-Fi Schedule Ideas Wanted!
  0  
  0  
#2
Options
Re:WD My Cloud Deco E3
2021-04-13 19:11:38

@TP-Link 

Thanks so much. I managed to sort it. Having pondered, I figured it must have been IP related.

 

The NAS Box had a static IP on a different network. I hard-wired to the box and switched it to dynamic and hey presto - the deco picked it up.

 

My stupid mistake, but glad I solved it.

 

Thanks for everyone's help.

  2  
  2  
#3
Options

Information

Helpful: 0

Views: 583

Replies: 2

Related Articles
Deco E3 Split Banding
554 0
Deco E3 (2-pack) with Deco E4 (3-pack)
535 0
Problem Deco e3 w
449 0
inconsintent wifi speeds, Deco E3
348 0
Deco E3 IPTV and non-IPTV devices support from second ethernet port at the same time
1350 1
Games don't work using Deco E3
1229 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.