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Not able to see the clients connected to the router.

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Not able to see the clients connected to the router.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Not able to see the clients connected to the router.
Not able to see the clients connected to the router.
2021-04-20 18:02:12
Model: Archer C6  
Hardware Version: V2
Firmware Version: 1.3.6 Build 20200902 rel.65591(4555)

Not able to see the clients connected to the router. Right now 3 devices are connected. 2 Wireless & 1 Wired.

The issue is with the Tether application also.

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#1
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7 Reply
Re:Not able to see the clients connected to the router.
2021-04-20 22:29:13

@Tanmoy 

 

Clear your browser cache and test to see if any difference. If still the same try another web browser.

If still persists hard reset (method 1) the device and reconfigure from scratch.

 

This page should look similar even without any clients connected:

 

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
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#2
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Re:Not able to see the clients connected to the router.
2021-04-20 22:45:49

@terziyski 

 

Hard reset done. I use InPrivate tab to access router page also tried different web browsers/different devices. Still the issue persists. I'm facing the issue in Tether app as well.

 

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#3
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Re:Not able to see the clients connected to the router.
2021-04-21 11:48:40

@Kevin_Z, any suggestion?

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#5
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Re:Not able to see the clients connected to the router.
2021-04-23 01:39:51

@Tanmoy 

 

Is the Archer C6 working as a router or access point? That probably is because there is no data transmission is recorded, so it will not record the clients connected to it.


You can switch it to router mode just to confirm if this will display correctly.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#6
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Re:Not able to see the clients connected to the router.
2021-04-23 09:31:28

@Kevin_Z 

It is working as a router mode.

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#7
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Re:Not able to see the clients connected to the router.
2021-04-23 09:42:00

@Tanmoy 

 

Thanks for getting back. We will follow this up via email, please check your email box and respond.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#8
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Re:Not able to see the clients connected to the router.
2021-04-23 09:57:12

@Kevin_Z 

 

Thanks for creating a support ticket.

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#9
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Views: 868

Replies: 7

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