M5 disconnects every 5-10 minutes.

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M5 disconnects every 5-10 minutes.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
M5 disconnects every 5-10 minutes.
M5 disconnects every 5-10 minutes.
2021-04-29 10:22:03 - last edited 2021-05-06 11:48:22
Model: Deco M5  
Hardware Version:
Firmware Version: Latest

Just got a 3-pack og m5's. 

Had lots og trouble setting it up, an are now just using one deco connected to modem with static ip.

 

Every 5-10 minutes the WiFi disappears, then a ssid named deco_260 or something appears, then the ssid that i assigned appears but with no internet, then internet connects. 

 

Every time i open the deco app on my android and try to click on the connected deco, WiFi also disappears. 

 

All help appriciated. 

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#1
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1 Accepted Solution
Re:M5 disconnects every 5-10 minutes. -Solution
2021-05-02 06:31:38 - last edited 2021-05-06 11:48:22

@TP-Link 

 

I solved it. 

Cloned mac-adress from my old router and switched main deco unit. 

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#3
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Re:M5 disconnects every 5-10 minutes.
2021-04-30 09:35:11

@Ermok 

Hi, Could you please help me check for more details:

1.What is the new SSID that you created for DECO?

--Deco_260 might be the default SSID of one satellite Deco;

2. Did you use to get any error message when adding the satellite Deco on the APP?

3. As for the issue that Wi-Fi kept disappearing, could you mind unplugging this Deco and put it aside, connect a new Deco to the ISP modem, and repeat the same configuration on this one;

Then we can check whether the same issue would start on a new Deco;

Thank you.

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#2
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Re:M5 disconnects every 5-10 minutes. -Solution
2021-05-02 06:31:38 - last edited 2021-05-06 11:48:22

@TP-Link 

 

I solved it. 

Cloned mac-adress from my old router and switched main deco unit. 

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#3
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