Unable to send or receive SMS in TL MR100

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Unable to send or receive SMS in TL MR100

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Unable to send or receive SMS in TL MR100
Unable to send or receive SMS in TL MR100
2021-05-16 12:16:31 - last edited 2021-11-17 08:32:44
Model: TL-MR100  
Hardware Version: V1
Firmware Version: 1.3.0 0.9.1 v0001.0 Build 210119 Rel.31129n

I bought TL MR100 and using it with JIO sim . Everything is working fine except SMS which can neither be send or received.Even called up the customer support but didn't get any solution.Kindly help.

Thank you

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#1
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1 Accepted Solution
Re:Unable to send or receive SMS in TL MR100-Solution
2021-11-16 11:29:03 - last edited 2021-11-17 08:32:44

@David_Minz 

Hi, For your case, it is suggested to have a look at this link:

[Solution] Can’t send and receive SMS on TP-Link 4G Routers with Jio SIM card

 

Recommended Solution
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#31
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14 Reply
Re:Unable to send or receive SMS in TL MR100
2021-05-18 12:29:15

@Dr.Mandeep 

 

Is it possible to test the SMS feature with another SIM card, like Airtel? Can we have and sys log on the MR100, especially about the SMS feature?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:Unable to send or receive SMS in TL MR100
2021-05-18 16:14:06

@Kevin_Z 

I already tested with Vi sim card,.....there we can send n receive SMS..... regarding this I hv already sent email to to link support 3 days back but no replies came......

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#3
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Re:Unable to send or receive SMS in TL MR100
2021-05-19 01:18:08

@Dr.Mandeep 

 

We do receive two other customers feedback that their MR600 cannot receive or send SMS with Jio SIM, and the engineers are analyzing the issue, they will provide a solution once the issue is confirmed, please kindly wait. We will follow this up via email, and we will update you in the email as well as on the community.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#4
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Re:Unable to send or receive SMS in TL MR100
2021-05-19 05:54:15

@Kevin_Z  pls resolve it ASAP......the issue is actually needed to be rectified soon .....kindly update us too about the forecoming resolutions

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#5
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Re:Unable to send or receive SMS in TL MR100
2021-05-19 06:08:43

@Dr.Mandeep 

 

Definitely sure, we will update the solution here on the community, and we will inform you via email as well. Please kindly be patient, thank you.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#6
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Re:Unable to send or receive SMS in TL MR100
2021-05-20 13:55:44

@Kevin_Z Any updates regarding the issue?

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#7
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Re:Unable to send or receive SMS in TL MR100
2021-05-21 03:21:53

@Dr.Mandeep 

 

Sorry, the engineers are still working this with the developer, we will update here once the issue is confirmed.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#8
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Re:Unable to send or receive SMS in TL MR100
2021-05-25 06:46:47

@Kevin_Z It's been more than a week but I have neither been updated nor been provided with a resolution.Kindly update me regarding the same as I m facing some issues without the SMS facilities

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#10
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Re:Unable to send or receive SMS in TL MR100
2021-06-10 16:00:27

@Kevin_Z It's been almost a month that I reported my issue but I haven't received any response yet. I am sorry to say that the service from your side is pathetic.You all keep telling ur customers that ur team is working on it and the customers gets into a false assurance that they will soon get a solution but in reality it's just the opposite.I m very much disappointed and in near future will neither buy anything from TP link nor would recommend anyone to go for

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#12
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Re:Unable to send or receive SMS in TL MR100
2021-08-29 16:04:36 - last edited 2021-08-30 12:09:55

@Dr.Mandeep 

 

I'm also facing the same issue. TL-MR100 is not able to send or Receive SMS using Jio SIM card.

 

I can see the following error messages.

 

"ERROR: SMS sending fails. CMS ERROR, errno is 332"

"USER: Send sms result code , errorCode = 106"

 

"ERROR: include sca +917012075009"   -- The Service center number is correct for Jio Kerala

 

I tried by disabling the Message center option in the settings.

 

Tried the JIO sim in a smart phone and I'm able to receive and send the SMS.

 

Tried using Airtel SIM - There is no problem in receiving or sending sms from the Router.

 

 

 

I made sure that there is no special characters in the message body. Tried the recipient number with and without "+91"

 

Please look into this issue and provide us the solution.

 

 

Hardware Version : TL-MR100 v1 00000002

Firmware Version  : 1.4.0 0.9.1 v0001.0 Build 210601 Rel.32393n

 

 

 

 

 

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#26
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