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No Internet connection every 24 hours

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No Internet connection every 24 hours

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No Internet connection every 24 hours
No Internet connection every 24 hours
2021-05-23 05:13:19
Model: Archer AX73  
Hardware Version: V1
Firmware Version: 1.0.2 Build 20201112 rel.53967(4A50)

Hi,

 

All devices using Wi-Fi are unable to connect to the Internet for 2 minutes every 24 hours.

The time when the connection cannot be established depends on the time when AX73 is started. For example, if the AX73 is started at 01:00, it fails at 01:00 every day.

This time did not change with the scheduled reboot. It happens at 01:00 every day, even when it is rebooted at 03:00 every day by scheduled reboot.

 

 

System Log

 

2021-05-23 12:45:15 led-controller[1105]: <6> 288051 Start to run LAN_ON
2021-05-23 01:18:14 upnp[15870]: <6> 217505 Service stop
2021-05-23 01:18:13 remote-management[15478]: <6> 282505 Service stop
2021-05-23 01:18:12 nat[15013]: <6> 211501 Initialization succeeded
2021-05-23 01:18:12 nat[15013]: <6> 211501 Initialization succeeded
2021-05-23 01:17:30 led-controller[1105]: <6> 288051 Start to run WAN1_ON
2021-05-23 01:17:30 led-controller[1105]: <6> 288051 Start to run WAN0_OFF
2021-05-23 01:17:30 led-controller[1105]: <6> 288051 Start to run LAN_ON
2021-05-23 01:17:20 nat[11443]: <6> 211501 Initialization succeeded
2021-05-23 01:17:20 nat[11443]: <6> 211501 Initialization succeeded
2021-05-23 01:17:16 nat[10495]: <6> 211501 Initialization succeeded
2021-05-23 01:17:15 nat[10495]: <6> 211501 Initialization succeeded
2021-05-23 01:17:15 remote-management[10733]: <6> 282505 Service stop
2021-05-23 01:17:15 led-controller[1105]: <6> 288051 Start to run WAN1_OFF
2021-05-23 01:17:15 led-controller[1105]: <6> 288051 Start to run WAN0_ON
2021-05-23 01:17:15 led-controller[1105]: <6> 288051 Start to run LAN_ON
2021-05-23 01:17:11 nat[9375]: <6> 211501 Initialization succeeded
2021-05-23 01:17:10 nat[9375]: <6> 211501 Initialization succeeded
2021-05-23 01:17:10 remote-management[9733]: <6> 282505 Service stop
2021-05-23 01:17:04 nat[8233]: <6> 211501 Initialization succeeded
2021-05-23 01:17:04 nat[8233]: <6> 211501 Initialization succeeded
2021-05-23 00:00:02 parental-control[17737]: <6> 229504 Service start

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3 Reply
Re:No Internet connection every 24 hours
2021-05-24 11:05:04

@Internet-san 

 

Can we know the WAN connection type on the AX73? Have you observed this when you first install the router, or this happens recently?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:No Internet connection every 24 hours
2021-05-25 02:54:41

@Kevin_Z 

 

The Internet connection type is V6 Plus.

I installed the router a month ago and it happened from the beginning.

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#3
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Re:No Internet connection every 24 hours
2021-05-25 06:40:26

@Internet-san 

 

Sorry, I meant the WAN connection type you chose for the AX73 to connect to the internet, you can find it under Advanced > Network page.

 

BTW, we have reported the issue to the support engineers, they will likely reach out to you via email to continue to troubleshoot your issue.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#4
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Helpful: 0

Views: 695

Replies: 3

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