E4 always appear red light

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E4 always appear red light

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
E4 always appear red light
E4 always appear red light
2021-06-06 14:35:51
Model: Deco E4  
Hardware Version: V2
Firmware Version:

After few months used. Suddenly fail connection and always appear red light only. 

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#1
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Re:E4 always appear red light
2021-06-06 15:01:01

@Darylicious_ 

 

Check on the app and see if the device is still reading as connected, my guess it will say it isn't.   If so reset the device and re-adopt it back into the Deco.

 

Hopefully a reset should fix it for you, the RED light is simply indicating it cant communicate with the other Deco nodes

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#2
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Re:E4 always appear red light
2021-06-07 05:50:05

@Philbert 

been trying also yesterday. Pin in the reset button but no response from deco. 

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Re:E4 always appear red light
2021-06-07 11:31:17

@Darylicious_ 

Hi, Did you mean when holding the reset, the red LED is always here, not changing from yellow-then blinking blue?

If yes, have you tried the firmware recovery here:https://www.tp-link.com/support/faq/2958/?

By the way, is there any firmware upgrade, power outage, or anything unusual?

 

Thank you very much.

 

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#4
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