Trouble connecting Archer VR2800 connecting to Virgin Media Hub

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Trouble connecting Archer VR2800 connecting to Virgin Media Hub

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Trouble connecting Archer VR2800 connecting to Virgin Media Hub
Trouble connecting Archer VR2800 connecting to Virgin Media Hub
2021-07-05 22:58:24 - last edited 2022-08-17 03:41:13
Model: Archer VR2800  
Hardware Version: V1
Firmware Version:

Hi, really stuck here trying to connect a new TP-Link Archer VR2800 to my hub 3. Loss of reviews on Amazon etc saying it was easy to set up with Virgin and it’s just not happening!!

In summary

I’ve set the hub to modem mode and getting a pink/magenta light on it

Followed the set up instructions for the router, put it into WiFi router mode and dynamic IP

It just won’t connect to the internet

tried Resetting and rebooting both the hub and the router but makes no difference

spoke to somebody from TP-Link on an online chat and they were telling me I need to set it to PPPoe and input the ISP login and password Virgin would have given me but every forum I’ve read says this isn’t right and the router should auto detect the settings.

To make matters worse it’s not letting me back into the hub through 192.168.100.1 to change back to a router!!!

having an absolute nightmare, please send help!!

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1 Accepted Solution
Re:Trouble connecting Archer VR2800 connecting to Virgin Media Hub-Solution
2021-07-06 02:34:29 - last edited 2022-08-17 03:40:36

@Peterwright 

 

Maybe after the reset (as mentioned) the hub is back in router mode, why don't you try to access it on 192.168.0.1 instead.

Check this thread - may be of help:

https://community.virginmedia.com/t5/Networking-and-WiFi/Connecting-Superhub-3-0-to-TP-Link-or-other-router/td-p/3934223

You should have VR2800 in "wireless router mode" with Internet port (LAN4/WAN) as Dynamic IP:

 

 

Cable connection should be: port 1 of the hub to VR2800's LAN4/WAN.

Also check this post for detailed steps.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
Recommended Solution
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#2
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Re:Trouble connecting Archer VR2800 connecting to Virgin Media Hub-Solution
2021-07-06 02:34:29 - last edited 2022-08-17 03:40:36

@Peterwright 

 

Maybe after the reset (as mentioned) the hub is back in router mode, why don't you try to access it on 192.168.0.1 instead.

Check this thread - may be of help:

https://community.virginmedia.com/t5/Networking-and-WiFi/Connecting-Superhub-3-0-to-TP-Link-or-other-router/td-p/3934223

You should have VR2800 in "wireless router mode" with Internet port (LAN4/WAN) as Dynamic IP:

 

 

Cable connection should be: port 1 of the hub to VR2800's LAN4/WAN.

Also check this post for detailed steps.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
Recommended Solution
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#2
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