DECO E4 IS STUCK ON YELLOW

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

DECO E4 IS STUCK ON YELLOW

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
DECO E4 IS STUCK ON YELLOW
DECO E4 IS STUCK ON YELLOW
2021-07-22 17:13:22
Model: Deco E4  
Hardware Version: V1
Firmware Version: Deco_E4_V1_1.5.1_210330

one of the units of the mesh system is stuck on yellow light for some reason, i had even tried the firmware recovery fix but it just doesn't seem to work. any solutions? I had purchssed the 3 pack one about a month ago.

  0      
  0      
#1
Options
4 Reply
Re:DECO E4 IS STUCK ON YELLOW
2021-07-22 17:14:13

@RM001 I had also tried resetting and changing power cords but it still doesn't seem to work

  0  
  0  
#2
Options
Re:DECO E4 IS STUCK ON YELLOW
2021-07-23 03:29:14

@RM001 

Hi,

Is there any change recently, like a firmware upgrade, power outage?

Please also refer to this link to do a firmware recovery;

https://www.tp-link.com/support/faq/2958/

 

Thank you.

  0  
  0  
#3
Options
Re:DECO E4 IS STUCK ON YELLOW
2021-07-23 05:43:41

@TP-Link there wasn't any firmware upgrade,  yes that's the same link I used for the firmware recovery and it showed it was successful, and still the same issue persists.

  2  
  2  
#4
Options
Re:DECO E4 IS STUCK ON YELLOW
2021-07-23 06:22:56

@RM001 

In this way, I think you could contact the local warranty office to ask for the warranty.

Thank you very much.

  0  
  0  
#5
Options

Information

Helpful: 0

Views: 720

Replies: 4

Related Articles