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USB Sharing not working on AX1800 Archer AX20

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USB Sharing not working on AX1800 Archer AX20

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USB Sharing not working on AX1800 Archer AX20
USB Sharing not working on AX1800 Archer AX20
2021-08-20 10:22:30 - last edited 2021-08-20 10:28:39
Model: Archer AX20  
Hardware Version:
Firmware Version: 1.3.1 Build 20210521 rel.72481(5553)

Hello, 

 

Firmware Version:

1.3.1 Build 20210521 rel.72481(5553)

Hardware Version:

Archer AX20 v1.20

 

I am trying to share my USB drive. Though it is getting recognised in the USB Sharing menu, and I am enabling both Samba and local FTP share, I am not able to access it via the local FTP link ftp://192.168.1.1:21

I have also enable secure share and media share in the same page.

 

Below are the logs

 

2021-08-20 15:50:38 Led Controller ERROR [1091] Config importing failed

2021-08-20 15:50:38 Led Controller DEBUG [1091] Failed to read USB3

2021-08-20 15:48:53 USB Share NOTICE [1387] MiniDLNA start

2021-08-20 15:48:53 USB Share NOTICE [1387] ProFTPd start

2021-08-20 15:48:53 USB Share NOTICE [1387] Samba start

2021-08-20 15:48:53 USB Share NOTICE [1387] MiniDLNA stop

2021-08-20 15:48:51 USB Share NOTICE [1387] ProFTPd stop

2021-08-20 15:48:51 USB Share NOTICE [1387] Samba stop

 

Attaching some screenshots

 

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#1
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5 Reply
Re:USB Sharing not working on AX1800 Archer AX20
2021-08-20 16:43:25

@MuraliBijjur 

 

If you disable Secure Sharing, are you able to access the ftp://192.168.1.1 (since port 21 is the default FTP port, it can be omitted) ?

If yes then that's the problem. See these notes from your device user guide:

 

Note:

1.For Windows users, do not set the sharing username the same as the Windows username. Otherwise, Windows credential mechanism may cause the following problems:

•If the sharing password is also the same as the Windows password, authentication will not work since the Windows will automatically use its account information for USB access.

•If the sharing password is different from the Windows password, the Windows will be unable to remember your credentials and you will always be required to enter the sharing password for USB access.

2.Due to Windows credential mechanism, you might be unable to access the USB disk after changing Authentication settings. Please log out from the Windows and try to access again. Or you can change the address of the USB disk by referring to To Customize the Address of the USB Storage Device.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
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#2
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Re:USB Sharing not working on AX1800 Archer AX20
2021-08-22 04:13:03 - last edited 2021-08-22 04:15:50

@terziyski , thanks for the response. I tried disabling the secure share and its still the same. I am trying to access the FTP from my Linux machine through the ftp prompt. Issue is it is rejecting the connection completly. Is it possible that the port 21 is not open at all.

 

And btw, the same hard disk was workign perfectly on my old Archer C5 V4 router prior the new AX1800 i purchased.

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#3
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Re:USB Sharing not working on AX1800 Archer AX20
2021-08-22 09:51:29

@MuraliBijjur 

 

These logs are concerning:

2021-08-20 15:50:38 Led Controller ERROR [1091] Config importing failed

2021-08-20 15:50:38 Led Controller DEBUG [1091] Failed to read USB3

 

It's quite possible that the FTP service is not started, hence rejecting connection on port 21.

Look at the Kevin's suggestions from this thread.

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#4
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Re:USB Sharing not working on AX1800 Archer AX20
2021-08-23 03:37:52

Thanks @terziyski for the quick and valued suggestions.

 

@MuraliBijjur Can we know the format of the HDD? If possible, try to reformat it to FAT32 or NTFS, then check again.

 

BTW, please send us the whole system log on the AX20 via email, we will confirm.

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#5
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Re:USB Sharing not working on AX1800 Archer AX20
2021-08-23 04:03:49 - last edited 2021-08-23 04:27:41

The hard disk is NTFS formatted. It was not having any issues with my old Archer C5 v4 btw.

What is the email id pls? I have cleared the logs multiple times now. But before i started i did take the first download. I can send that.

 

 

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#6
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