Laptop displays two networks

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Laptop displays two networks

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Laptop displays two networks
Laptop displays two networks
2021-09-01 06:48:31

Hi everybody.

 

I bought and installed a TP-Link Deco M4 WiFi Mesh, Dual Band AC1200. All devices are working fine except the laptop which incorrectly displays TWO networks. Specifically, my SSID is "Tp-Link Deco", and my laptop in addition to the "Tp-Link Deco" network also displays "Tp-Link Deco 2".
Do you know why?

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#1
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6 Reply
Re:Laptop displays two networks
2021-09-02 06:38:38 - last edited 2021-09-03 01:00:48

@PatriziaZ 

Hi, please refer to the following suggestions to have a look:

1. please forget or delete both networks on the laptop.

2. turn off/on the Wi-Fi.

3. check again whether it is still here.

--If yes, please send me a screenshot of these two networks.

 

Or Could you please help me run a simple test:

1. Power off all the Deco unit and would the TP-Link Deco 2 still show up?

2. The PC is the only device with two SSID, right?

Thank you very much.

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#2
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Re:Laptop displays two networks
2021-09-02 10:13:38

@PatriziaZ 

 

I think i know what this is, however would you be able to post a screenshot of this?

 

 

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#3
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Re:Laptop displays two networks
2021-09-02 10:43:02

@PatriziaZ 

 

This is a screen of the two displayed connection.

 

 

 

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#4
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Re:Laptop displays two networks
2021-09-02 16:01:47 - last edited 2021-09-02 16:02:09

@PatriziaZ 

 

Hey

 

This appears to be what I suspected.  The AC1200 repeater is not an optimal device for use with Deco and therefore is repeating the same SSID with a 2 at the end.  

 

This should not be an issue for you, however it would be a more elegant solution to replace the extended with another Deco unit (single unit) for coverage in that area.   Deco devices are designed to only really work with other Deco devices.

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#5
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Re:Laptop displays two networks
2021-09-03 00:50:54

@Philbert 

Hi, Philbert,

Did you mean PatriziaZ might have a range extender, such as RE330/RE315 apart from the Deco M4 system(AC1200 Whole Home Mesh Wi-Fi System)?

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#6
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Re:Laptop displays two networks
2021-09-03 14:50:51

@TP-Link 

 

Yes i think that is possible

 

I have seen it before where a range extender has cloned the SSID and added a 2 at the end to indicate 2ghz.  

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