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@Mocharla-65. Hello,
You could factory reset extender and install it from scratch:
RESET: With the extender powered on, use a pin to press the RESET button until most Leds flash once.
Later please follow the instrucions here to set up range extender :
（How to configure Range Extender via Tether APP）https://www.tp-link.com/support/faq/357/
（How to configure my range extender via web GUI to extend an existing wireless network's coverage）https://www.tp-link.com/support/faq/1400/
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