Slow internet on Archer C5400

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Slow internet on Archer C5400

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Slow internet on Archer C5400
Slow internet on Archer C5400
2021-09-24 19:45:45
Model: Archer C5400  
Hardware Version: V2
Firmware Version: 1.2.5 Build 20210308 rel.64655(4555)

I have recently upgraded my internet to a faster connection 1000Mbps download and 50Mbps upload.

In the routers buildin speedtest it is testing the speed to around 500Mbps download and 45Mpbs upload.
On my computers i can succeed getting my speed up to 300Mbps download and 40Mbps upload on some servers using my ISPs speedtest (ziggo speedtest) or fast.com i can get it a bit higher still not enough. When I connect to the cable directly to the ISP modem i get a much higher speed around 800-900Mpbs

 

I have already tried to log into the web interface of the C5400 and go to Advanced->QoS, manually set the speed to that you get from your ISP, and leave QoS on Standard, then reboot the router and confirm the speed again. But then I still do not get the speed I get from the ISP.

 

I have also tried a factory reset, but that does not help either.

 

Any other suggestions to improve the speed?

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Re:Slow internet on Archer C5400
2021-09-27 07:55:25

@wlh 

 

If you have tried all the basic troubleshooting but the speed is still slow, we would like to follow up on your case via email. Please check your inbox and provide the information that we need.

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