Deco X20 and SKy Q

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Deco X20 and SKy Q

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Deco X20 and SKy Q
Deco X20 and SKy Q
2021-10-04 17:20:37 - last edited 2023-10-20 11:28:52
Model: Deco X20  
Hardware Version:
Firmware Version:

I've just purchased a Deco X20 set to extend a Sky Q broadband provision.

 

I've turned off the Sky Hub Wi-Fi and switched the Deco's into both AP and Router modes.

 

The Sky Q box is constantly dropping the connection to the Deco's and will not retain a steady network connection unless connected via ethernet. This isn't ideal with the box some way from the Deco.

 

The second Sky Q mini-box then refuses to pair entirely with the SKy Q once it's connected via the Deco. The only resolution has been to reactive the Sky Hub Wi-Fi which then causes congestion on the network.

 

The Deco X20 says "compatible with all broadband providers" so I would presume has a configuration to work with Sky Q?

 

Can anyone help?

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Re:Deco X20 and SKy Q-Solution
2021-10-08 11:56:41 - last edited 2023-10-20 11:28:52

@MarkJH 

Hi, it is suggested that you could have a look at the suggestion on this link:

Can Sky Q work with Deco?

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Re:Deco X20 and SKy Q-Solution
2021-10-08 11:56:41 - last edited 2023-10-20 11:28:52

@MarkJH 

Hi, it is suggested that you could have a look at the suggestion on this link:

Can Sky Q work with Deco?

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Re:Deco X20 and SKy Q
2021-10-08 14:38:31

@MarkJH 

 

Thanks for the link. Installing a Deco wireless system only to have to have wired connections to more devices isn't a great solution.

 

Will Deco be updating firmware operations to work better with Sky Q in the future? I presume Sky Q is widely used in the UK?

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