Fibre broadband router replacement
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Hello
I just purchased an Archer AX10 (AX1500) router to replace the standard router provided with my Sky fibre broadband. I was hoping that the TP Link router would improve the Wifi signal in my home. With the original Sky router installed, a speed test shows that I have the max 500Gbps available, so I know that the internet service works.
However when I install the AX10 the "internet on" light on the front of the units is orange, whereas it should be green.
I followed the step by step installation advice from TP link, and tried it several times but I always get the same result.
I tried swapping the WAN cable supplied with the AX10 for the WAN cable supplied with the Sky router but also got the same error.
The Optical Network Terminal (ONT) is mounted on the wall close to the router and the actual fibre cable to my home is terminated into this ONT box.
The WAN cable comes from the ONT.
I hope someone can help me solve this problem, thanks you.
JPK
Which type of WAN port setting Sky fibre broadband router uses ?
AX1500 supports these:
Also there could be a MAC address protection implemented - in this case you need to clone the ISP router MAC address to the AX1500 WAN port.
If you are not sure about these settings calll your ISP and they should be able to guide you through that.