S4 deco - connection drops on 2 hourly cycle

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S4 deco - connection drops on 2 hourly cycle

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
S4 deco - connection drops on 2 hourly cycle
S4 deco - connection drops on 2 hourly cycle
2021-12-09 09:55:13
Model: Deco S4  
Hardware Version: V2
Firmware Version: 1.5.0 Build 20210607 Rel. 56436

I have the S4 to create a mesh network and provide coverage in an office room extension. WiFi strength is acceptable and I can work effectively but my network connection drops on a 2 hourly basis and I don't know how I can resolve this. The drop is only for around a minute but not great if I'm on a teams call. 
the network connection is still there (no red light) and it seems to be in a 2 hourly cycle from first connection of the day as someone sitting next to me experiences the same but on a different 2 hourly cycle depending on their first connect time!

any ideas (in simple English?). Thanks

 

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Re:S4 deco - connection drops on 2 hourly cycle
2021-12-09 10:19:49

@cluelesswithit 

Hi, it is suggested that you could install the beta firmware on this link to have a look:

[Solution] Wireless clients and Satellite Deco fail to connect to Main Deco under Spectrum / Starhub

And May I know who is your internet service provider?

Have you ever noticed whether the unstable devices are mainly connected to the 2.4ghz or 5ghz?

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Re:S4 deco - connection drops on 2 hourly cycle
2021-12-09 10:35:43
Thanks - will try that at the weekend (after taking a deep breath!) I have virgin broadband. I’m unsure whether it’s 2.4 or 5 ghz - not sure how to tell.
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