Home Network Community > All Threads > MR6500V - how to use phone on the device
< All Threads

MR6500V - how to use phone on the device

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

MR6500V - how to use phone on the device

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
MR6500V - how to use phone on the device
MR6500V - how to use phone on the device
2022-01-11 06:52:06
Model: TL-MR6500v  
Hardware Version: V1
Firmware Version:

Hi,

I have selected the voLTE settings. When I connect the normal landline phone to the device, I could hear the dial tone on the phone. But when I dial a number then it is silent. On the phone that I am calling (eg my mobile phone) there is no incoming call. If I try to call the sim card number installed on the router, the phone connected to the router doesnt ring. 

 

Am I using the wrong type of landline phone? Or are there any settings that I am missing out on? 

 

Appreciate feedback.

 

Thanks.

 

RK

  0      
 
  0      
 
#1
Options
6 Reply
Re:MR6500V - how to use phone on the device
2022-01-11 11:15:21

@meshmar 

Hi, May I know who is your SIM card provider? Did it support VOIP or VOLTE service?

And on the web UI>Advanced>network>internet, what is the current network mode?

  • If it is on 4G preferred, could you please check whether the phone service works on 3G only mode?

At the same time, could you please send an email to support.forum@tp-link.com with the following information:

1. A picture of the advanced>status page.

2. the system log via web UI.

Thank you very much.

(please leave me a message once you sent the email.)

 

Deco Monthly Recap- Check What's Currently Going on With Deco KidShield Test Recruitment, Share Your Ideas With us! Wi-Fi Schedule Ideas Wanted!
  0  
  0  
#2
Options
Re:MR6500V - how to use phone on the device
2022-01-12 07:34:58

@TP-Link 

Sir

Thanks for reply. I will revert upon checking asap

  3  
  3  
#3
Options
Re:MR6500V - how to use phone on the device
2022-07-05 19:24:56

  @meshmar Hello, do you find a solution ? i have the same problem with my MR6500V and a Gigaset C620A 

thank you

  0  
  0  
#4
Options
Re:MR6500V - how to use phone on the device
2022-07-06 06:09:19

  @yabx172 

 

Hi, may I know whether your MR6500v is working on 3G/4G Router mode? Are you using VoLTE mode or VoIP mode for telephony service? and who is the ISP?

Please share with us a screenshot of Advanced->Telephony->Telephony mode page, also provide more details about the problem along with system log file.

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
  0  
  0  
#5
Options
Re:MR6500V - how to use phone on the device
2022-12-06 10:39:25 - last edited 2022-12-06 10:39:40

I'm considering purchasing one of these routers, but a little concerned that people are struggling to get the phone working.

 

I expected the router to be plug and play.

 

Has anyone managed to get their phone connected and working i.e. making and receiving calls?

  0  
  0  
#6
Options
Re:MR6500V - how to use phone on the device
2022-12-11 09:19:48

  @Milleniumaire 

 

Hello,

Finally everything works fine yes

My old Siemens Gigaset phone was out of service because of a storm that had fried it.
 

Since August 2022, I have been using a Siemens gigaset C620A as my main phone with the MR6500V router in 4G and everything is working perfectly.

 

 

  0  
  0  
#7
Options

Information

Helpful: 0

Views: 2272

Replies: 6

Related Articles
Phone connected to TL-MR6500v stops working.
1314 0
MR6500v connecting to another router
1162 0
Mesh Update TL-MR6500v
363 0
When will VPN client be available on MR6500v?
446 1
tl-mr6500v analog phone error
8180 2
Network connection issues with TL-MR6500v
703 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.