Help please!

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Help please!

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Help please!
Help please!
2022-02-07 12:23:12
Model: Deco P9  
Hardware Version:
Firmware Version:

Hi there, 

 

We have TalkTalk internet, but live in a big house with walls and in some rooms it's hard to get a signal.

 

We bought a triple pack of Deco P9 wifi power line extender things and they were set up downstairs, but it's still hard to get a decent signal upstairs.

 

My mother in law has the app for these on her phone I think but she never uses it so I don't know if they need an update.

 

I was thinking about buying another 1 or 2 for upstairs, but wasn't sure if I needed deco p9's or if I could buy anything?

 

Also If I do buy 1 or 2 more, do they have to connect to the downstairs setup or could I have a separate setup for upstairs with another app for upstairs?

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Re:Help please!
2022-02-08 06:46:52

@MrJZ 

Hi, welcome to the community.

If there is another internet broadband connection upstairs, it will be better to create a new Mesh for better speed.

As for whether Deco P9 or not, it quite depends on the network scenarios.

Since you already have a 3-pack P9 downstairs, if the network performance is quite satisfying and the upstarts powerline condition is quite the same as downstairs, another pair of P9 would be a good choice.

While if the upstairs situation is quite different, such as more electric household appliances and smart home devices, Deco M9 plus would also be a brilliant idea.

PS: What are the differences between different models of Deco?

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Re:Help please!
2022-02-08 07:56:51
There is only 1 internet connection. The router sits in the living room. The there is the main P9 next to the router, there is one in the back room downstairs where a TV is for on demand services and another in another room downstairs where one computer is. Upstairs and even sometimes in the kitchen, there isn't a great signal. What about the app thingy?
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