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Archer Ac1200 no internet connection on 2.4ghz

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Archer Ac1200 no internet connection on 2.4ghz

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer Ac1200 no internet connection on 2.4ghz
Archer Ac1200 no internet connection on 2.4ghz
2022-02-20 17:02:16
Model: AC500  
Hardware Version: V1
Firmware Version: 1.3.0 0.8.0 v007b.1 Build 180905 Rel.55344n

Hello

 

i do have internet connection with cable and wifi 5ghz. But no internet connection with 2.4ghz.

İ restartet and resettet my modem but i still have the problem.

We have the problem on all devices.

the wifi icon for 2.4ghz is yellow and the icon for 5ghz is blue 

Modem: Archer Vr300

Model code: AC1200


 

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6 Reply
Re:Archer Ac1200 no internet connection on 2.4ghz
2022-02-20 22:30:29

  @turkishDelight 

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#2
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Re:Archer Ac1200 no internet connection on 2.4ghz
2022-02-21 06:45:10

  @turkishDelight 

Hi, have you checked the IP address when the client is connected to 2.4ghz?

Please also change the channel on the vr300 to be channel 6 to see what happened.

By the way, I see there is a new firmware for VR300 V1:

Archer VR300(EU)_V1_200227

Thank you very much.

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#3
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Re:Archer Ac1200 no internet connection on 2.4ghz
2022-02-21 08:04:28

  @TP-Link 

 

firmware update done. nothing changed.

 

İp adress on 5ghz starts with 192.168......

ip adress on 2.4ghz is completly diffrent and starts with 10.57.57......

 

and still no internet connection on 2.4 ghz

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#4
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Re:Archer Ac1200 no internet connection on 2.4ghz
2022-02-21 09:41:24

@TP-Link 

 

the same problem now for 5ghz. İp adresses changed and no internet connection with Wifi 

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#5
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Re:Archer Ac1200 no internet connection on 2.4ghz
2022-02-21 20:45:47
Hi, I recommend a complete reset of the system before intervening and declaring the wi-fi section dead, I suggest you to proceed in this way, it is recommended not to save the data in a backup, but to do it all over again: Act on the pinhole with a pin, doing a system reset several times, flash the latest software version, if you already have it repeat the same reflecting also the same firmware, after finishing another pinhole shot for the last resets and if the wi-fi starts working again then proceed with the new configuration, otherwise it will not recover, if under warranty you open a ticket for the legal guarantee RMA.
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#6
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Re:Archer Ac1200 no internet connection on 2.4ghz
2022-02-25 10:53:51

  @turkishDelight 

Hi, though I see you mentioned you have reset the modem several times before, I am on the same side with PasKy and please reset it once again.

Since the default IP of the wireless network should start with 192.168.1.xxx, if the IP is 10.57.57.xxx, you might change the DHCP range on the modem before.

By the way, how long have you had the modem?

Thank you very much.

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#7
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Helpful: 0

Views: 1036

Replies: 6

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