The router starts to fail after a while
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
After restarting the router, a ping to the router appears in ~5 minutes and access to the control cabinet becomes difficult. At the same time, the ping to the provider is growing and the Internet speed drops by more than 99%. (1000mbps -> 0.5mbps). The router has been in use for 4 months.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hello @fanta, thank you for reaching out to us, and welcome to the TP-Link community.
When does this issue start to happen? And was there any change before it happens? How about the internet LED on the router, is it green or orange when the issue happens? Who is your ISP?
Please check and ensure that you do have internet access when connecting to the router, and the internet LED on the router is green all the time. If the internet LED on the router is not green but blinks orange sometimes, please connect a computer to the ISP modem and monitor the internet connectivity.
If the modem internet is stable, please try to do a MAC clone on the C80 as follows:
How do I configure MAC Address Clone on my TP-Link Archer Router?
You may also follow the troubleshooting suggestions we provided in the following thread to see if the issue can be figured out:
Router Disconnects from Internet
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Awesome! That's great to hear. If you run into any trouble, don't hesitate to reach out. We're always happy to assist when we can.
I'm going to mark your reply as the “Recommended Solution” to close this topic then.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 516
Replies: 3
Voters 0
No one has voted for it yet.