Archer A7 not booting
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I found today my wifi from tp link archer a7 was not available to connect. To my surprise, the router only has the power light on.
I restarted the router multiple times. I am unable to do a factory reset (it seems that the router doesn't react to the 5-10 seg pressing the reset button).
The firmware is the original one,
How can I fix it?
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Hello @arturmartins
To better assist you, please provide us with the below information:
1. When did you buy this A7?
2. Was there any abnormal behavior before the issue occurs?
3. Please check if you can bring it alive via firmware recovery as follows:
How to use firmware recovery if you bricked the TP-Link router?
4. If nothing helps, feel free to contact your local tech support using any of the options here and they'll gladly assist further.
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Hello @arturmartins
To better assist you, please provide us with the below information:
1. When did you buy this A7?
2. Was there any abnormal behavior before the issue occurs?
3. Please check if you can bring it alive via firmware recovery as follows:
How to use firmware recovery if you bricked the TP-Link router?
4. If nothing helps, feel free to contact your local tech support using any of the options here and they'll gladly assist further.
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- Purchased in March 2021 (TP-Link shop on Amazon UK)
- No abnormal behaviour prior to having the problem. Just noticed that all my devices were not connected to the WiFi the next day.
- I didn't upload any firmware to it, therefore it is not a "you bricked it" problem. Unfortunately, that tutorial is for Windows only. Is there any documentation on how to do it using a Mac?
- Thanks for the pointer.
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For anyone that reads this thread in the future:
I reach out to the tp-link live chat support and after doing their troubleshooting process, it was decided to give me a replacement since the device is still under the 2 years warranty.
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