No lights on DECO X60.

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No lights on DECO X60.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
No lights on DECO X60.
No lights on DECO X60.
2022-08-16 04:57:59
Model: Deco X60  
Hardware Version: V1
Firmware Version: 1.5.0

One of my three Deco X60's won't power on. The 12V 2a DC power adapter works fine. For some reason I cannot get it to turn on when plugged in. I am thinking something inside it is not working? Has anyone experienced this? I think I am out of warranty as I bought it in 2020 and I think I only had 1 year warranty.

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Re:No lights on DECO X60.
2022-08-16 07:20:35

  @l34f 

Hi, I see you are located in Australia and if I am right, the warranty is for 3 years.https://www.tp-link.com/au/support/replacement-warranty/#box_8

But if you dismantle the Deco, it might avoid the warranty.

So It would be better if you could contact the local technical support for a replacement.

 

Thank you very much.

Best regards.

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