Speed capping and poor latency
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I was getting very fast speedtest results when I first installed the 3 box X60 mesh system, however now it appears to be capping at 280mbs download and 20mbs, I had 700mbs and 45mbs respectively. If I bypass the mess and use my router I'm getting 400mbs and 40mbs the main mesh is connected in the same room as my router via a cable.
I have rebooted the whole network with no change.
Also I get laptop dropping connections and poor latency on 2 ps5s when playing games
There are none of the qos settings that are referred to online when searching for help
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi, welcome to the community.
"Now it appears to be capped at 280mbs download and 20mbs, I had 700mbs and 45mbs respectively. If I bypass the mess and use my router I'm getting 400mbs and 40mbs"
Are these all wireless speed and on which client device?
Please refer to this link to change to a different X60 as the main Deco: How to Setup the Satellite Deco to be the Main Deco?
And Could you please try to connect the laptop via cable to the main X60 and test the Ethernet speed directly?
If possible, please also turn off 2.4ghz temporarily and make sure the client is connected to a faster 5ghz.
Thank you very much.
Best regards.
- Copy Link
- Report Inappropriate Content
these are wireless speeds, using speedtest.net and also sam knows speed test, on a galaxy S22 ultra. I was getting the 700/50mbs in front of the main deco unit, now not.
I have already tried switching off the 2.4Ghz, as suggested in other forums and topics, that made no difference, I have swapped main and satellite deco units , also no change
latest firmware installed and checked.
Also my 2 x work HP laptops have issues when connected via VPN, causing drop outs and freezing, when using teams and weber
I switched from powerline adapters to a wireless mesh, as it was supposed to improve things, at the moment, I'm looking to return the whole kit to Amazon
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hi, Thanks for the update.
May I know who you find out the problem is caused by a specific Deco unit?
And if only a single unit needs to be replaced, you might need to contact the local UK support team.
Best regards.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hi, you could try to send the following information to support.forum@tp-link.com:
1. A picture of the bottom label with SN.
2. A copy of the purchasing receipt.
Or please register the fault unit per https://www.tp-link.com/uk/support/faq/2604/
And please register using the serial number that is on the single faulty unit and leave me a message once you finished the registration.
Thank you very much.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 744
Replies: 7
Voters 0
No one has voted for it yet.