Deco x60 samsung smart tv app not working.

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Deco x60 samsung smart tv app not working.

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Deco x60 samsung smart tv app not working.
Deco x60 samsung smart tv app not working.
2022-09-20 10:45:46
Model: Deco X60  
Hardware Version: V2
Firmware Version: (Deco X60(EU)_V2_1.5.1_20210204

Hello, I bought it as Deco x60(2.pack) and it is installed as software on it (Deco X60(EU)_V2_1.5.1_20210204) I use one of this device as a router on the fiber internet side where I get service from turknet, I do not have the slightest problem with my internet access. it works without any problems, but my broadcasts in the smart tv application on my SAMSUNG UE43NU7400 model television are not working, I checked all my settings and the result is unsuccessful. Everything works fine on the old ASUS modem router.

Can you help me with this problem?

 

thank you best regards.

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#1
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39 Reply
Re:Deco x60 samsung smart tv app not working.
2022-09-20 13:37:08 - last edited 2022-09-20 13:39:43

  @mrcoco 

 

Your model of Samsung TV has Ethernet port. Bring Satellite X60 to Samsung TV and connected them with Ethernet cable. That would help to narrow the issue: is it WiFi connectivity to Deco mesh or some Deco mesh settings that interfere with Samsung TV does not matter how it is connected to Deco mesh.

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#2
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Re:Deco x60 samsung smart tv app not working.
2022-09-20 13:45:57 - last edited 2022-09-20 13:46:38

Thanks for your answer, but the deco x60 I am using is on the unit just above the television, I tried it with the cat6 network cable, unfortunately it gave the same negative result.

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#3
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Re:Deco x60 samsung smart tv app not working.
2022-09-20 13:48:18
I've been trying the TV only with the cat6 communication cable since yesterday, unfortunately I got a negative result no matter how hard I tried, it works directly when I plug in the old modem.
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#4
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Re:Deco x60 samsung smart tv app not working.
2022-09-20 13:52:22

  @mrcoco 

 

If you are sure your TV is properly connected to Deco unit with Ethernet cable, Google "How to cold boot, reboot, restart, or reset your Samsung Smart TV" and see if that will help.

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#5
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Re:Deco x60 samsung smart tv app not working.
2022-09-20 17:53:28
Hello, I am not sure why, of course, my television is connected to the 2nd network port of the deco x60 device with a network data cable, I did exactly what you said, I did a hard reset to the television, but unfortunately it did not work.
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#6
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Re:Deco x60 samsung smart tv app not working.
2022-09-20 20:50:42

  @mrcoco 

 

If you are connecting TV to Main Deco, try (for troubleshooting purposes) to connect TV to Satellite Deco. Temporary bring Satellite Deco to where TV is, and connect TV with Ethernet cable to Satellite Deco.

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#7
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Re:Deco x60 samsung smart tv app not working.
2022-09-21 05:34:40 - last edited 2022-09-21 05:36:26

hello again yes it's true my television is connected to anadeco x60 device I will definitely try what you said, but the main deco that I use as a router is right next to the television, its distance is 1.5 meters, my house is a 3 floor villa, there are a total of 5 deco m9plus in every suitable part of the villa at the moment, the internet works super well everywhere but the bed My smart tv or iptv broadcasts do not work on any of my televisions in my room, kitchen or living room, but youtube and netflix work without any problems. If I can't fix this problem, I will return all the devices and return to the ASUS network system. Unfortunately, I loved the tp-link deco products, it was fully compatible with everything. total of my devices....deco x60 (2.pack)ver.2.0+deco m9plus(2.pack)ver.2.0+deco m9plus(3.pack)ver.2.0.

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#8
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Re:Deco x60 samsung smart tv app not working.
2022-09-21 07:08:58

  @mrcoco 

Hi, would you be able to provide more details about that "broadcasts in the smart tv application on my SAMSUNG UE43NU7400 model television are not working", the broadcasting is grayed out? or any other error message? Can you share a small video clip with us?

 

Thank you very much.

 

 

 

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#9
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Re:Deco x60 samsung smart tv app not working.
2022-09-21 07:22:31 - last edited 2022-09-21 10:30:21

Hello, I will definitely share video with you when I am at home, first with deco x60 and then with zyxel by changing the modem immediately.

 

I have a different brand and model modem router that I use at my house. I have never had such an access problem with any of them. I hope we can somehow solve my access problem on these new devices.

 

 

Thank you very much.

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#10
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Re:Deco x60 samsung smart tv app not working.
2022-09-21 20:36:36 - last edited 2022-09-28 11:17:26

@David-TP , I just sent you two different videos, the result with deco x60 is negative. The channels on smart iptv and ott iptv player could not be accessed, and I wanted to share this. In the other video, zyxel modem router was used and access was provided without any problems. iptv channels that cannot be accessed with deco x60 work without problems. maybe access to iptv channels that cannot be accessed when a firmware update is made. Thank you very much.

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#11
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