S22 Ultra dropping wifi connection
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Hi. I have recently installed M4 3 pack. I have an issue on my Samsung S22 Ultra, wifi disconnects briefly and then reconnects. Happens when connected to any of the 3 Decos. Only device in the household doing this. Flip 4, A53 5G, A52, A32, IP12, Itel V2, Tab s2 all work fine.
I have mesh turned off for this device, no difference.
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Hi, Did S22 Ultra have the same issue before installing Deco?
If we temporarily enabled the guest network for 2.4ghz only, would S22 be able to establish a stable connection with Deco?
Please also refer to this link to turn off "Fast Roaming" and "Mesh Technology" for S22 to see whether it helped or not:
https://community.tp-link.com/en/home/kb/detail/412552 (case3)
Best regards.
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Hi David. It didn't do it before on another router. I have enabled 2,4Ghz guest network, mesh on this device off. No disconnects at all. So the issue is the 5Ghz band connection? If so, it there a firmware update for this?
Thank you for your assistance.
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Hi, I have seen some similar feedback about A53 with Deco X60 but your A53 is ok, and the problem is on S22 ultra this time. So far, I don't think the problem is due to Deco M4.
And there is also a similar post in Samsung Community:https://us.community.samsung.com/t5/Galaxy-S22/S22-Ultra-Wi-fi-issues/td-p/2323623
If possible, Could you please help me run another test: enable 5ghz only on the guest network and still leave Mesh off on S2? Would S22 disconnect briefly and then reconnect this time?
May I know the model number of your old router? Is it a standard router or a Mesh router?
Thank you very much.
Best regards.
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Hi Dave. I have enabled 5Ghz band only, and it's dropping the connection and reconnecting.
The previous router was a Huawei AX3 wifi 6
Thanks.
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Update: forget network and reconnected to the guest 2,4G network. Seems to stay connected and stable.
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Thank you very much for your kind update on the community.
I might need to follow up on your case via email. Have you ever checked with Samsung Technical engineers whether they had any suggestions for this issue?
And did you still keep Huawei AX53 Wi-Fi 6, if yes, have you tried to still leave Huawei AX53 as the main Deco and let Deco M4 as the Access points to see whether it helped improve the stability?
Best regards.
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