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TP link contact

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TP link contact

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TP link contact
TP link contact
2022-11-12 10:39:57

Does anyone know why tp link do not respond to emails generated via their OWN website contact form or their own live chat system. been trying now for 6 days

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Re:TP link contact
2022-11-14 02:33:16

@bobh1606 

 

We're sorry to learn that you were not getting contact with our Live Chat service and email reply these days. We understand how frustrating this must have been for you. We value our customers' time, and this should not have happened.
 
We have relayed this message to the appropriate department and customer service representative. We are prioritizing this case, and they will get back to you ASAP.
 
We appreciate you making us aware of your experience. We strive to provide excellent customer service in a timely manner, and I apologize for the inconvenience this has caused.
 
Please let us know if you have any additional questions, concerns, or comments.
Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:TP link contact
2022-11-18 09:47:32

bobh1606 wrote

Does anyone know why tp link do not respond to emails generated via their OWN website contact form or their own live chat system. been trying now for 6 days

Same here, I sent an email to tp-link support, it's been 3 days no reply yet! I had some issues with the Tp-link Android app​​​​​​​, but hopefully, those are fixed now, all thanks to Reddit.

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