App not display device

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App not display device

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App not display device
App not display device
2022-11-24 17:44:53

Hi

I am using AX23 in associate with RE305 as one mesh in one place, and C7 with RE300 in another place.

All of these device under the same Tether app account, however I cannot see the RE305 in app device list to make setting

 

I can see RE300 in app list

Also, when I check AX23 setting, I could see RE305 has been linked up and the mesh function is working fine.

 

The only problem is that I cannot select RE305 from device list for setting

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Re:App not display device
2022-11-25 09:15:36

@KYKY 

 

Is your phone connected to the AX23 wireless network? If not now, you can try to connect to the AX23 network, then you should be able to find the RE305, and it might display locally. Try to login to the device and link it to your TP-Link account, then check again if it will show up in the list.

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