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Unable to connect RE220 to new internet provider WIFI router

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Unable to connect RE220 to new internet provider WIFI router

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Unable to connect RE220 to new internet provider WIFI router
Unable to connect RE220 to new internet provider WIFI router
2022-12-26 18:34:55
Model: RE220  
Hardware Version: V2
Firmware Version:

I switched to a new internet provider.  Tried to connect my extender to the new wifi but the extender does not see the new router.   I also have a KASA smart bulb that won't work now.    I tried a reset on the extender but that made no difference.  Any suggestions?

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Re:Unable to connect RE220 to new internet provider WIFI router
2022-12-28 09:29:21

  @deniseA1467_ 

May I know the model number of your new router?

Have you tried to change the wireless channel on the main router, such as channel 11 for 2.4ghz, and channel 48 for 5ghz?

Best regards.

 

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.
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