x60 Parental Control Time not reset at 00:00

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

x60 Parental Control Time not reset at 00:00

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
x60 Parental Control Time not reset at 00:00
x60 Parental Control Time not reset at 00:00
2023-01-16 09:32:52
Model: Deco X60  
Hardware Version: V2
Firmware Version: 1.5.1 Build 20210204 Rel. 50164

If I set parental control for allowing e.g. 1 hour per day of network usage, the time counter will not be reset if a new day starts. It continues at the same counter value as last day.

 

The deco wifi routers are switched off during the night.

 

Please address this bug. Thank you!

  5      
  5      
#1
Options
5 Reply
Re:x60 Parental Control Time not reset at 00:00
2023-01-17 03:44:47

  @Trilli 

Hi, welcome to the community.

Do you mean on the next day, the parental control reached to time limit the moment Deco was powered up?

Have you ever noticed when this issue started? like after an APP upgrade or firmware upgrade?

Please also help me submit the Deco APP log here:

How to submit Deco APP log

Wait for your reply.

Best regards.

  0  
  0  
#2
Options
Re:x60 Parental Control Time not reset at 00:00
2023-01-17 09:19:38

Hello TP-Link

 

Thank you for your reply.

As you can see in the following picture, the online time for enea and louen are both 1h. If I open the history, it is empty (see second picture).

 

I did send the log file to you.
 

Thank you for your help.

 

  0  
  0  
#3
Options
Re:x60 Parental Control Time not reset at 00:00
2023-01-17 09:31:41

  @TP-Link 

Parental Control did never work since I have the x60 setup here (04/2022).

I would like to use parental control to limit the online time to 1 h per day and sleep hours 20:00 - 10:00.

 

Currently, I need every day to:

  1. Adjust the online time to 2 h
  2. Wait until some history entries appear
  3. Press the "Clear history" button
  4. Reset the online time to 1 h  
  1  
  1  
#4
Options
Re:x60 Parental Control Time not reset at 00:00
2023-01-31 17:17:04

  @Trilli 

Really worrying if what you have experienced is commonplace; the desire to have better parental controls over our entire house is why we went for the TP Link Deco system.  We have the family link device for their mobile telephones but now televisions and the console are all using the wi-fi network in many modern houses.  And we want them to get a decent night's sleep so want kids access to be restricted at a sensible time.

Did you get any reply to you message?

  0  
  0  
#5
Options
Re:x60 Parental Control Time not reset at 00:00
2023-01-31 18:22:24

  @MichaelD1 No, I did not get any answer so far. But I think limiting network access during a certain time works well. I encountered only that the duration limit is not reset. This is, as far as I understood you right, not needed in your situation.

  0  
  0  
#6
Options

Information

Helpful: 5

Views: 780

Replies: 5

Related Articles