@David-TP I have an Deco X-50 with payed for HomeShield Pro activated since begin januari 2023. If I download the Eicar-Testvirus (eicar website) then the testvirus can be downloaded to my iPhone. This should  not be happening. The virus should be intercepted at routerlevel. 
 

also, on the network tab of Deco App, Webdetection, IoT-detection all say that there are no records. So in more than a month time, Home Sheila Pro has not detected even a phishing link or scan or something, and I have 25 devices in my network.  
 

this cant be good. I would like to continue with HomeShield Pro as a payed service, but only if it works. 
 

what is going on here? 
 

thank you. 
 

regards

jaap 

  @David-TP I did not recieve an e-mail. But I will post an update here with some additional image. In this Image, my network is protected for 29 days an has 0  Webdetections. 

  @David-TP I did what you asked. I downloaded Eicar and end point virus protection in my PC prevented the virus. But in de Deco app there are no warnings in the netwerk tab. Nothing. 

@David-TP  so. HoneShieldPro is activated. Runs for 30 days. Didn’t stop anything. Not even a cookie warning or scam. Webprotection does not do anything. And eicar virus is not being stopped, as where bitdefender did stop it. What can you do for me? If HomeShield Pro is not doing anything than I might aswell turn it off.

  @JanRekenaar  I cancelled my subscription as it had no value for me personally. I had the same issue as you above and the enhanced reporting was not accurate. Adding up the data usage on the reports was no where close to the monthly usage recorded by the router. My ISP data usage matched that shown by the router. The reports were totally inaccurate. So save some pennies and just cancel your subscription. 

  @John_k_72 thank you for taking the time to enlighten me with your experiences. I came to this conclusion aswell. I stopped my payed subscription for HomeShield Pro. 
 

I had e-mail contact with engineers from TP-Link.  I post this here so it can be of use for other people who are struggling with this issue: 

TP-Link: "Please note that the test file is downloaded to the PC, not to Deco. Deco cannot actively scan the files of the PC and detect whether there is a virus, so there is no prompt on the Deco APP. In addition, generally only when there is an attack in your network, Deco will detect the attack" 

I guess that HomeShield should defect threats coming from modem to Deco-router at router-level, and thuss prevent the threat from travelling to enpoints. That is the whole idea of router security. 

Since this is clearly not the case, HomeShield in this form is not of any use for me.