Range Extender - advice please

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Range Extender - advice please

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Range Extender - advice please
Range Extender - advice please
2023-02-07 08:43:03 - last edited 2023-02-09 01:34:23
Model: RE300  
Hardware Version:
Firmware Version:

I have just installed one and all 4 lights are lit so I am assuming it is working.  However, when I log onto the Tether app on my phone I get the message  ' No Devices Found'.  Do I need to worry?  or is the message simply saying  no NEW Devices found?  Thanks for any advice.

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Re:Range Extender - advice please-Solution
2023-02-08 16:20:06 - last edited 2023-02-09 01:34:23

  @David-TP 

Thank you SO much David.  Yes, you have identified my issue and solved it!  When I switch VPN off on my mobile phone, I can now see my Connected Devices.  Sincere thanks and kind regards.  Ian

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Re:Range Extender - advice please
2023-02-08 09:30:02

  @Ian123Ian 

Hi, are you still connected to the WiFi of RE300 when logging into the Tether APP?

Please make sure there is no VPN enabled on the smartphone.

Best regards.

 

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Re:Range Extender - advice please-Solution
2023-02-08 16:20:06 - last edited 2023-02-09 01:34:23

  @David-TP 

Thank you SO much David.  Yes, you have identified my issue and solved it!  When I switch VPN off on my mobile phone, I can now see my Connected Devices.  Sincere thanks and kind regards.  Ian

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