TL-MR6400 (EU) Version 5.30 No Service After Upgrade

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TL-MR6400 (EU) Version 5.30 No Service After Upgrade

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TL-MR6400 (EU) Version 5.30 No Service After Upgrade
TL-MR6400 (EU) Version 5.30 No Service After Upgrade
2023-02-20 07:47:01 - last edited 2023-03-17 10:50:31
Tags: #Firmware Update #No Service
Model: TL-MR6400  
Hardware Version: V5
Firmware Version: 1.4.0_0.9.1 v0001.0 Bulid 220506 Rel.57555n

Hello

 

My Router Not Showing Signal 4G LTE Since Upgrade 

 

I have used this Frimware https://static.tp-link.com/upload/firmware/2022/202212/20221219/TL-MR6400(APAC)_V5.30_220506.zip

 

But My Version TL-MR6400 (EU) Version 5.30

 

Frimware My Region Not Found

 

im trying two Sim card from Diffrent ISP But Same Problem

 

This Log from my router

 

2018-10-01 00:00:32 [5] 4G: init LTE module, set flowstat [enableDataLimit 0, enablePaymentDay 0, paymentDay 1, limitation 0, warningPercent 90]
2018-10-01 00:00:32 [5] 4G: LTE Module: profile num [1], default profile [1], active profile [0]
2018-10-01 00:00:32 [5] 4G: DM: profile num [1], default profile [1], active profile [0]
2018-10-01 00:00:33 [6] 4G: ERROR: Post event to MOBILE server failed, errno = 2 (No such file or directory).

2018-10-01 00:00:34 [6] 4G: ERROR: Client communication with server failed.

2018-10-01 00:00:34 [6] 4G: ERROR: updateLTE_ISP_File.

2018-10-01 00:00:34 [6] 4G: ERROR: Init raw table success.

2018-10-01 00:00:34 [6] 4G: ERROR: New sms count is 0

2018-10-01 00:00:35 [6] 4G: USER: Mobile device manager (qmi) initialized OK.
Init QMI services......

2018-10-01 00:00:35 [6] 4G: USER: Start get voice service object.

2018-10-01 00:00:35 [6] 4G: USER: VOICE Service Object got.

2018-10-01 00:00:35 [6] 4G: USER: VOICE QMI Client Init successfully, handle is 0x00492700.

2018-10-01 00:00:35 [6] 4G: USER: Mobile device manager (qmi) initialized OK.

2018-10-01 00:00:35 [6] 4G: WARN: Event (0x10000001) not found its logic thread.

2018-10-01 00:00:35 [5] System: Enable IPv4 SPI Firewall
2018-10-01 00:00:35 [5] System: Enable IPv6 SPI Firewall
2018-10-01 00:00:38 [6] 4G: ERROR: 0x00000034 QMI_ERR_DEVICE_NOT_READY

2018-10-01 00:00:38 [6] 4G: ERROR: Set modem mode failed (0).

2018-10-01 00:00:39 [6] 4G: ERROR: [band scan] product band_support_mask: 0x1a0000800c5

2018-10-01 00:00:39 [6] 4G: ERROR: [band scan] product lte_category = 4.

2018-10-01 00:00:39 [6] 4G: ERROR: [band scan] DM band_support_mask: 0x1a0000800c5

2018-10-01 00:00:39 [6] 4G: ERROR: [band scan] DM lte_category = 4.

2018-10-01 00:00:39 [6] 4G: ERROR: [band scan] Modem band seletion : 0x1a0000800c5. config band : 0x1a0000800c5

2018-10-01 00:00:39 [6] 4G: USER: Not registered, searching!

2018-10-01 00:00:39 [6] 4G: WARN: Sim card is inserted.

2018-10-01 00:00:39 [6] 4G: ERROR: 0x00000010 QMI_ERR_NOT_PROVISIONED

2018-10-01 00:00:39 [6] 4G: ERROR: Get sim card number failed (0).

2018-10-01 00:00:41 [6] 4G: ERROR: 0x0000002F QMI_ERR_UNKNOWN

2018-10-01 00:00:41 [6] 4G: ERROR: Failed to get smsc address (0).

2018-10-01 00:00:43 [6] 4G: ERROR: 0x0000002F QMI_ERR_UNKNOWN

2018-10-01 00:00:43 [6] 4G: ERROR: Failed to get smsc address (0).

2018-10-01 00:00:43 [6] 4G: ERROR: 0x0000002F QMI_ERR_UNKNOWN

2018-10-01 00:00:43 [6] 4G: ERROR: Failed to get smsc address (0).

2018-10-01 00:01:43 [6] 4G: WARN: Network selecting failed, mostly rejected.

 

 

 

File:
0100.pngDownload
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#1
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1 Accepted Solution
Re:TL-MR6400 (EU) Version 5.30 No Service After Upgrade-Solution
2023-03-17 10:38:24 - last edited 2023-03-17 10:50:31

  @Sunshine 

 

Today, my device was accessed by the UK support, and I thank the support for the help.

The problem was solved, and it was when updating the firmware.

I am happy, and I am very pleased with the help. The router is back to life again

 

Thanks Support UK and Mrs Renee heart

Recommended Solution
  3  
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#23
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9 Reply
Re:TL-MR6400 (EU) Version 5.30 No Service After Upgrade
2023-02-28 12:00:22

  @TitoX 

 

Hi, I've sent you a private message, please have a check to see if it helps.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#5
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Re:TL-MR6400 (EU) Version 5.30 No Service After Upgrade
2023-03-06 16:14:36

@Sunshine Any Soultion im waiting to saved my router again :( 

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#7
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Re:TL-MR6400 (EU) Version 5.30 No Service After Upgrade
2023-03-09 05:47:11

  @TitoX 

 

Hi, may I know where you downloaded the current firmware: ‪1.4.0 0.9.1 v0001.0 Build 221123 Rel.40224n?

And do you have internet access on the current firmware?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#8
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Re:TL-MR6400 (EU) Version 5.30 No Service After Upgrade
2023-03-11 08:13:22

im waiting soultion :(

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#11
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Re:TL-MR6400 (EU) Version 5.30 No Service After Upgrade
2023-03-12 20:02:10
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#12
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Re:TL-MR6400 (EU) Version 5.30 No Service After Upgrade
2023-03-14 07:10:58

  @TitoX 

 

Hi, so you are now already on the EU version firmware for MR6400(EU) v5.30, there is no need to install the original EU version firmware now.

For the current internet issue, please let me know the ISP name of your SIM card, screenshots of Advanced->Status page, Advanced->Network->Internet page along with the new system log file.

 

In addition, if the default profile cannot be detected, did you try to create a new profile manually on Advanced->Network->Internet page?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#14
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Re:TL-MR6400 (EU) Version 5.30 No Service After Upgrade
2023-03-15 09:38:46

  @TitoX 

 

Hi, please insert the same SIM card into your smartphone again, then refer to the instruction below to see which 4G band the phone is using.

After that, please share with us the screenshot of 4G band information on the smartphone.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#17
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Re:TL-MR6400 (EU) Version 5.30 No Service After Upgrade-Solution
2023-03-17 10:38:24 - last edited 2023-03-17 10:50:31

  @Sunshine 

 

Today, my device was accessed by the UK support, and I thank the support for the help.

The problem was solved, and it was when updating the firmware.

I am happy, and I am very pleased with the help. The router is back to life again

 

Thanks Support UK and Mrs Renee heart

Recommended Solution
  3  
  3  
#23
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Re:TL-MR6400 (EU) Version 5.30 No Service After Upgrade
2023-03-20 03:24:22

  @TitoX 

 

Thanks a lot for the update, glad to hear that the issue has been solved finally.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#24
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Helpful: 0

Views: 2366

Replies: 9

Tags

Firmware Update
No Service
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