AX50 unable to connect to Maxis Fibre

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AX50 unable to connect to Maxis Fibre

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AX50 unable to connect to Maxis Fibre
AX50 unable to connect to Maxis Fibre
2023-03-15 17:34:17 - last edited 2023-03-16 17:44:40

Hi, I just bought AX50 to replace my old router. Initially tried to connect via Tether App, but failed, trying via web page, still connection issues and the LED color is still solid Amber. 

 

It's my first time trying to replace the router. Help me please...

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Re:AX50 unable to connect to Maxis Fibre -Solution
2023-03-15 22:04:01 - last edited 2023-03-16 17:44:40

  @Rosa_222 

 

 

Hey

 

I am guessing you have the AX50 connected to your ISPs modem?   This should be plugged into the blue port labelled WAN.

 

If so connect a laptop / PC to one of the other ports labelled LAN and open a browser (Firefox, chrome and edge work).   Try going to 192.168.1.1

 

This should take you to a login page, here you can access the router.  Its likely admin admin for the details, but it will be printed on the bottom of the router if not.    Once logged in, run the wizard to connect to the internet and this should work you through it

 

Hope that helps!

 

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Re:AX50 unable to connect to Maxis Fibre -Solution
2023-03-15 22:04:01 - last edited 2023-03-16 17:44:40

  @Rosa_222 

 

 

Hey

 

I am guessing you have the AX50 connected to your ISPs modem?   This should be plugged into the blue port labelled WAN.

 

If so connect a laptop / PC to one of the other ports labelled LAN and open a browser (Firefox, chrome and edge work).   Try going to 192.168.1.1

 

This should take you to a login page, here you can access the router.  Its likely admin admin for the details, but it will be printed on the bottom of the router if not.    Once logged in, run the wizard to connect to the internet and this should work you through it

 

Hope that helps!

 

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Re:AX50 unable to connect to Maxis Fibre
2023-03-16 17:44:17

  @Philbert 

Hey!

 

Thank you so much! I called ISP and they gave me username and password, I was connected to my WiFi right away after that. I did the settings yesterday but the internet led light was still amber. 

 

Thank you ! 

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Re:AX50 unable to connect to Maxis Fibre
2023-08-15 04:51:32 - last edited 2023-08-15 04:53:54

  @Rosa_222 

 

Has the problem solved? I have the same issue.

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