Home

Forums

Stories

Knowledge Base

Home Network Community > All Threads > Need support to move router registration to a new TP-Link ID

< All Threads

Need support to move router registration to a new TP-Link ID

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Need support to move router registration to a new TP-Link ID

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

mine2505

2023-04-05 13:04:03 - last edited 2023-04-06 07:34:33

Posts: 2

Helpful: 3

Solutions: 0

Stories: 0

Registered: 2023-04-05

Need support to move router registration to a new TP-Link ID

2023-04-05 13:04:03 - last edited 2023-04-06 07:34:33

Tags:

Model: Archer AX20

Hardware Version: V3

Firmware Version:

Hello, I need support to move my router registration to a new TP-Link ID. I deleted my old account as it was using an obsolete email address, but I forgot to unbind the router before that so now I get the following message when trying to use my new ID: "You cannot log in to this router since you are not a manager of it. Please ask the owner to add you to the managers list."

@Kevin_Z Could you please help with this? I can provide account & router MAC address info, as requested.

Archer AX20 V3

1 Accepted Solution

Kevin_Z

2023-04-06 03:40:17 - last edited 2023-04-06 07:34:33

Posts: 21780

Helpful: 5149

Solutions: 2575

Stories: 21

Registered: 2018-12-24

Re:Need support to move router registration to a new TP-Link ID-Solution

2023-04-06 03:40:17 - last edited 2023-04-06 07:34:33

Hello @mine2505

Thank you for reaching out to us and welcome to the TP-Link community.

You may login to the router web GUI by entering tplinkwifi.net on a browser, then enter the local password used to login to the router. Go to Advanced > TP-Link ID, enter the login details for your new TP-Link account, and press Log In.

If this doesn't work, you may need to reset the AX20 to factory defaults as described here, then bind it to your existing TP-Link account as follows:

How to register a TP-Link cloud account for my TP-Link wireless router to manage it remotely

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

Information

Helpful: 0

Replies: 2

Need support to move router registration to a new TP-Link ID

Need support to move router registration to a new TP-Link ID

Information

Voters 0

Tags