VPN doesn't have internet when connected to Deco M9 Plus

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

VPN doesn't have internet when connected to Deco M9 Plus

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
VPN doesn't have internet when connected to Deco M9 Plus
VPN doesn't have internet when connected to Deco M9 Plus
2023-06-09 11:55:38 - last edited 2023-06-09 19:14:53
Tags: #VPN
Model: Deco M9 Plus  
Hardware Version:
Firmware Version:

Hey,

 

When I connect to my WiFi network everything works fine. But when I connect to my work VPN I can't access the internet anymore, but my VPN works because I can connect to devices as work.

I've also tried to connect directly to my modem (not the Deco WiFi network) and then connect to my work VPN and then everything works as expected. I have internet and I can access the devices at work as well.

 

This test shows that the issue is in the Deco settings.

But I don't know what to change to fix this.

I have the latest update for my Deco devices. And before this update it still seemed to work (although we also received a new modem in between).

 

Could you please help.

 

Kind regards,

 

JerKor

  0      
  0      
#1
Options
1 Accepted Solution
Re:VPN doesn't have internet when connected to Deco M9 Plus-Solution
2023-06-09 19:14:46 - last edited 2023-06-09 19:14:53

I've got the solution. I need to put my router in bridge mode. Other option was to put the Deco in AP mode but then the settings I've already made (like static IP etc) need to be changed again.

Recommended Solution
  2  
  2  
#2
Options
1 Reply
Re:VPN doesn't have internet when connected to Deco M9 Plus-Solution
2023-06-09 19:14:46 - last edited 2023-06-09 19:14:53

I've got the solution. I need to put my router in bridge mode. Other option was to put the Deco in AP mode but then the settings I've already made (like static IP etc) need to be changed again.

Recommended Solution
  2  
  2  
#2
Options

Information

Helpful: 0

Views: 522

Replies: 1

Tags

Related Articles