Can't forward UDP port 500 when other UDP ports work
Hi
I have a L2TP VPN server behind the router.
UDP ports 4500 and 1701 can be forwarded to the VPN server but not the UDP port 500.
I have tried Port Forwarding, UPnP and DMZ.
I have enabled L2TP Passthrough which forwarded UDP port 1701.
I have tried IPSec Passthrough which doesn't help.
I can connect to the L2TP VPN server when using the private network IP address directly so the VPN server is working but can't connect when using the public IP address.
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I have just applied a new firmware from the TP-Link support engineers and it has fixed the problem.
Thanks for everyone's help.
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Hi,
How have you determined that ports 4500 and 1701 are forwarded properly while port 500 can not?
Does the Archer C80 show an error message when you try to add a forwarding rule for port 500?
What is the "Internet Connection Type" of the C80's Internet connection? Is it PPPoE?
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I used the netcat command line tool to listen to the UDP ports in the VPN server then I sent messages to it via the ports to see if the VPN server can see the messages.
The VPN server is a Synology NAS. The command I used was "ncat -ul 500" in the Synology NAS and on my Mac I used "nc -u xxx.xxx.xxx.xxx 500" then type message on my Mac following the command. Only port 500 cannot see the message if I had sent it with public IP. Private IP can see the message using port 500.
I can successfully add the forwarding rule for port 500.
The internet connection type is "Dynamic IP".
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I just tested this with an Archer C64 that has the same firmware version as your Archer C80. (both routers have very similar hardware, main difference is that C64 has 2×2 MIMO wireless while the C80 has 3×3 MIMO)
It turned out that the C64 with firmware version 1.12.10 shows the exact same behavior as your C80.
While fiddling around with some settings I noticed that forwarding of port 500 UDP starts working when the option "IPSec Passthrough" is switched off.
So that's what you could try.
Anyway, I think this must be a bug in the router's firmware, because on another TP-Link router forwarding of port 500 UDP works fine even with "IPSec Passthrough" activated.
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Thanks for your investigation.
After switching off the "IPSec Passthrough" option, the UDP port 500 does start forwarding. (I'm testing on public network now. Last time I tried, I was testing under the same private network as the VPN server and the router maybe blocked the port forwarding somehow while under the same private network.)
However, I still cannot connect to the VPN server on public network.
After doing more researches and discussed with my system admin friend, I think I need to switch on the "IPSec Passthrough" option to get the L2TP/IPsec to work.
At this point. I think just as you said that this must be a bug in the router's firmware as another TP-Link router forwarding of port 500 UDP works fine even with "IPSec Passthrough" activated
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Hi, to assist you efficiently, I've forwarded your case to the TP-Link support engineers, who will contact you with your registered email address later. Please pay attention to your email box for follow-up.
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I have just applied a new firmware from the TP-Link support engineers and it has fixed the problem.
Thanks for everyone's help.
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