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Deco shows stable green light, will not be detected

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Deco shows stable green light, will not be detected

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

GretchenL

2023-06-28 20:51:01

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Registered: 2023-06-28

Deco shows stable green light, will not be detected

2023-06-28 20:51:01

I have the set of 3 M4 devices. Two are working fine. The third is not picked up on the ap no matter what I do, but shows a solid green light. I don't know why it is green because the other two don't have green lights. They are solid white and working. This one is solid green and even after resetting it multiple times, it will not flash or go to any other color. It's never been connected to the ap.

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Philbert

LV5

2023-06-28 21:52:44

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Re:Deco shows stable green light, will not be detected

2023-06-28 21:52:44

@GretchenL

The M4 doesnt have a green LED as far as i know, so going to guess its solid blue (all be it a strange blue). That should mean its in setup mode.

For the Deco M4, Deco E4 and Deco W2400, please refer to the following table to check your LED status.

Color Description	Meaning of the LED status
Yellow pulse	Deco is resetting
Yellow solid	Deco is starting up
Blue pulse	Deco is ready for setup
Blue solid	Deco is setting up
White pulse	Deco is upgrading firmware
White solid	Deco is registered and all is well
Red pulse	Deco is disconnected from main Deco
Red solid	Deco has an issue

Have you tried adding an additional node to your setup via the App? If you look at the app does it show just 2 nodes?

David-TP

2023-06-29 03:14:27

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Re:Deco shows stable green light, will not be detected

2023-06-29 03:14:27

@GretchenL

Hi, your Deco M4 might get into firmware recovery mode:

Model	Hardware Version	LED status when entering firmware recovery mode	LED status when upgrading firmware	LED status when upgrade is finished	manual reboot after firmware recovery
Deco M4/E4/S4	V1/V2	solid green	solid green	solid green	yes

How to use firmware recovery

You could refer to the following steps to flash the firmware to 1.5.6 again via HTTP.

Wait for your reply.

Best regards.

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GretchenL

2023-06-28 20:51:01

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Registered: 2023-06-28

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Deco shows stable green light, will not be detected

Deco shows stable green light, will not be detected

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