Deco AX3000 (X50) Can't Upgrade new device

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Deco AX3000 (X50) Can't Upgrade new device

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Deco AX3000 (X50) Can't Upgrade new device
Deco AX3000 (X50) Can't Upgrade new device
2023-06-29 20:16:02 - last edited 2023-06-30 03:25:58
Model: Deco X50  
Hardware Version: V1
Firmware Version: 1.0.11 Build 20220920 Rel. 78585

Hello everyone,

 

I've receive new X50 V1 fresh. Unpack it, Configure it to my network

Device run smooth, speed good, no connecting problem, all seem ok but I try to upgrade the device for latest firmware is not working

 

Try with mobile app, try with web page, nothing work.

My version show is 1.0.11 Build 20220920 Rel. 78585 want to upgrade to 1.2.6 Build 20230518 Rel. 60781_US_EU_CA_JP

 

No error message come, device reboot normally after upgrade, the version show is always 1.0.11 after reboot

Try automatic upgrade or manualy upgrade with file: X50 1.0_en_1.2.6 Build 20230518 Rel. 60781_US_EU_CA_JP_up.bin nothing work

 

Power cycling device not working too

Note: my device is configured has AP mode, not in router mode.

 

Someone have trick for me ?

Thanks

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1 Accepted Solution
Re:Deco AX3000 (X50) Can't Upgrade new device-Solution
2023-06-29 22:26:06 - last edited 2023-06-30 03:25:58

Hello,

 

i've found the problem, with many try. I try to upgrade with older version of firmware like 1.2.0 on tp-link website and this firmware work.

After i try upgrade with the lastest version with no problem too.

 

I think the firmware on this device are too old can't jump to the newest firmware available

 

So I can close this trouble.

 

Thanks

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#2
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Re:Deco AX3000 (X50) Can't Upgrade new device-Solution
2023-06-29 22:26:06 - last edited 2023-06-30 03:25:58

Hello,

 

i've found the problem, with many try. I try to upgrade with older version of firmware like 1.2.0 on tp-link website and this firmware work.

After i try upgrade with the lastest version with no problem too.

 

I think the firmware on this device are too old can't jump to the newest firmware available

 

So I can close this trouble.

 

Thanks

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  1  
#2
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