DECO app ignoring bandwidth setting
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I have 5 XE 75 Pro's, running in AP mode (with Smart DHCP disabled, using 6GHz for backhaul), connected to the internet provider's modem (with DHCP enabled and Wifi disabled). I have split my network so my primary network is 5GHz only, and my secondary/Guest network is 2.4GHz only. I have a number of devices that don't like dual bandwidth networks and have been configured to connect to the 2.4GHz Guest network (Wyze cams, WEMO switches, etc).
When I run the Deco mobile app, I see the Wi-Fi settings button for the 5GHz network, and the Guest Network button for the 2.4GHz network.
If tap on Wi-Fi Settings, the next page identifies the primary network as 5GHz. So far so good.
If I tap the line that reads "5 GHz Network", the title on the next page incorrectly reads "2.4 GHz & 5 GHz Network" at the top of the page.
If I tap the "Advanced" line, the next page says Band is "5 GHz Only". Tapping that shows the radio buttons with "5 GHz Only" selected.
The primary and secondary networks have distinct names, and the 2.4 GHz only devices are configured only for the Guest network (I double-checked their configurations).
I have tried changing the bandwidth of the primary network to 2.4 GHz only, 2.4 GHz & 5 GHz, then back to 5 GHz only. Regardless of what I set it to, the page I mention above always says "2.4 GHz & 5 GHz Network" at the top, regardless of the network setting, and I still see my 2.4 GHz devices connecting to my primary network, even though the network name is different from what they are configured for. I believe this is just an error in the application, and the 2.4 GHz devices aren't really connecting to the 5 GHz network.
I ran for a few weeks before this problem occurred. It only started after I added a new WEMO light switch to the 2.4 GHz network, though that may be completely unrelated.
I have tried rebooting the Deco network, but it still thinks the primary network is dual bandwidth and the app still indicates that on the title of that one page.
Any help would be greatly appreciated!
Update: Aug 26 2023: I've renamed the primary (5 Ghz) network and the 2.4GHz devices are still connecting to it. If I block them they lose connectivity. I'm pretty sure this has to be an application issue.
Thanks,
Scott
This is strange. I am running Deco in AP mode since I deployed it in my house, I have Smart Devices Smart Home section in Deco app for smart devices, and I used it for some time.
My Deco mesh setup is similar to yours: AP mode, Main Network on 5GHz only, Guest Network on 2.4GHz only, IoT devices connected to Guest Network.
I know for a fact that my Main Network does not broadcast on 2.4GHz, so when I saw my TP-Link Kasa Smart Plugs that are 2.4GHz only suddenly appear on Main Network in Deco app, I knew this is just a reporting issue in Deco app. It happened when I added these devices to Smart Devices Smart Home section. I removed them and now manage these plugs through TP-Link Kasa app exclusively. This fixed that issue with my Deco mesh.
That issue came with a nice perk: because Deco app believed IoT device is on Main Network, an app allowed me to set connection preference for that device. If I wanted to, I could have forced Smart Plug on Guest Network to connect to the nearest Deco node.
If your XE75 Pro has "IoT Network" feature, consider enabling it and moving your 2.4GHz devices there, as a test.
---------------------
Screenshot from my Deco app with Smart Home section in it.
