Archer T9UH - Invisible Box + Random Disconnects
I currently use the Archer T9UH V2 on my Windows 10 home desktop. I've been using it for about a year now.
I have two issues. The first issue relates to an invisible box, and the second issue is related to sporadic internet disconnects.
1. Invisible Box
This is an issue I've been experiencing for several months. An invisible inaccessible box (the size of a small credit card) appears somewhere randomly on my desktop screen which is particularly evident and frustrating when I am playing computer games as that box will effectively create a dead spot/zone on my screen. Only recently, I used a Process Explorer to identify what process was causing this and it turns out it was due to a process called: " TP-Link Wireless Adapter WPS Tool". Once I end this task, the box disappears and it is fine for the duration of my computer being on. Before I discovered this workaround, the only way to remove the box was to restart my computer.
2. Internet Disconnects
This issue is fairly frequent in that every other day, the internet connectivity will suddenly drop and my desktop device can no longer detect the WiFi adapter. I try resetting my USB port (that the adapter is connected to) and try replugging it several times. No success. The only workaround, similar to above, is to restart my computer.
Are these known issues? If so, is there a permanent fix that can or will be deployed? Perhaps a firmware update or a bug fix? Please address each separately.
My system info is below:
OS Name Microsoft Windows 10 Home
Version 10.0.19045 Build 19045
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-UPTSPBC
System Manufacturer Micro-Star International Co., Ltd.
System Model MS-7C56
System Type x64-based PC
System SKU To be filled by O.E.M.
Processor AMD Ryzen 5 5600X 6-Core Processor, 3701 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date American Megatrends International, LLC. 1.50, 14/01/2021
SMBIOS Version 2.8
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Micro-Star International Co., Ltd.
BaseBoard Product MPG B550 GAMING PLUS (MS-7C56)
BaseBoard Version 1.0
Platform Role Desktop
Secure Boot State Off
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.2728"
User Name DESKTOP-UPTSPBC\JASON
Time Zone AUS Eastern Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 5.38 GB
Total Virtual Memory 32.9 GB
Available Virtual Memory 16.8 GB
Page File Space 17.0 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes