Hi all,

I don't know if i have a V1 or V2 product.
I bought the 3 pack XE75 Pro to replace my ageing Google WIFI.
I have a 100mb Virgin Media connection in the UK, the superhub is in modem only mode.
Setup was super easy with the app, and i had all 3 units up in 20 minutes.
I am running firmware 1.2.2 Build 20230601 Rel. 66771 and this seems to be the latest version.
Within the first few minutes the download speed was great, giving me what the Virgin connection provides.
Then after a few mins the download speed dropped to under 1mb, whether i connected via WIFI or hard wired into any of the units.
Nothing that i could do to get the download speed back up, even rebooted them several times.
So i thought i should try them in access point mode and reconfigure my Virgin superhub to be a router again. For the first few minutes download speeds were good, and again after a few minutes dropped to under 1mb. Now my Virgin superhub is a router i connected to it via ethernet and the download speeds were as expected.
Curiously the upload speed seemed to be nearly what i should get (20mb).

So after messing around with this for a few hours, i am not sure what else i can do, apart from send them back to Amazon for a refund.

There do seem to be quite a few posts on here with different issues, perhaps i should have done my homework first before buying them. I never expect anything like this to be perfect, but the fact that the speed drop off between my superhub and the main unit is so bad, i can't see how this can be resolved unless some firmware upgrade is made available that can magically fix this.

On the app it seems the connections between the 3 units is good, its just the link between my Virgin Superhub and the TP-Link either acting as a router or Access points. I tried a couple of ethernet cables to rule that out.

So does anyone have any advice how i can fix this, before these go back to Amazon in a few days.

Thanks in advance.